Service manual

SECTION 13: THE ROBERTS GORDON
®
EP-100 SERIES PUMP WARRANTY
29 of 29
SECTION 13: THE ROBERTS GORDON
®
EP-100
SERIES PUMP WARRANTY
ROBERTS-GORDON LLC WILL PAY FOR:
Within 36 months from date of purchase by buyer or 42
months from date of shipment by Roberts-Gordon LLC
(whichever occurs first), replacement parts will be provided
free of charge for any part of the product which fails due to
a manufacturing or material defect.
Roberts-Gordon LLC will require the part in question to be
returned to the factory. Roberts-Gordon LLC will, at its sole
discretion, repair or replace after determining the nature of
the defect and disposition of part in question.
ROBERTS GORDON
®
Replacement Parts are warranted
for a period of 12 months from date of shipment from
Roberts-Gordon LLC or the remaining EP-100 PUMP
warranty.
ROBERTS-GORDON LLC WILL NOT PAY FOR:
Service trips, service calls and labor charges.
Shipment of replacement parts.
Claims where the total price of the goods have not
been paid.
Damage due to:
• Improper installation, operation or maintenance.
• Misuse, abuse, neglect, or modification of the
EP-100 PUMP in any way.
• Use of the EP-100 PUMP for other than its intended
purpose.
• Incorrect gas or electrical supply, accident, fire,
floods, acts of God, war, terrorism, or other casualty.
• Improper service, use of replacement parts or
accessories not specified by Roberts-Gordon.
• Failure to install or maintain the EP-100 PUMP as
directed in the Installation, Operation and Service
Manual.
• Relocation of the EP-100 PUMP after initial
installation
• Use of the EP-100 PUMP in a corrosive atmosphere
containing contaminants.
• Use of the EP-100 PUMP in the vicinity of a
combustible or explosive material.
• Any defect in the EP-100 PUMP arising from a
drawing, design, or specification supplied by or on
behalf of the consumer.
• Damage incurred during shipment. Claim must be
filed with carrier.
WARRANTY IS VOID IF:
The EP-100 PUMP is not installed by an contractor
qualified in the installation and service of gas fired heating
equipment.
Yo u cannot prove original purchase date and required
annual maintenance history.
The data plate and/or serial number are removed,
defaced, modified or altered in any way.
The ownership of the EP-100 PUMP is moved or
transferred. This warranty is non-transferable.
Roberts-Gordon LLC is not permitted to inspect the
damaged equipment and/or component parts.
READ YOUR INSTALLATION, OPERATION AND
SERVICE MANUAL.
If you have questions about your equipment, contact your
installing professional. Should you need Replacement
Parts or have additional questions, call or write:
Roberts-Gordon LLC
1250 William Street
P. O . B o x 4 4
Buffalo, New York 14240-0044
Telephone: [phone]
Fax: [phone]
Toll Free: 800.828.7450
www.rg-inc.com
www.radiantheaters.com
www.robertsgordon.com
www.corayvac.com
Roberts-Gordon LLC's liability, and your exclusive
remedy, under this warranty or any implied warranty
(including the implied warranties of merchantability
and fitness for a particular purpose) is limited to
providing replacement parts during the term of this
warranty. Some jurisdictions do not allow limitations on
how long an implied warranty lasts, so this limitation may
not apply to you. There are no rights, warranties or
conditions, expressed or implied, statutory or otherwise,
other than those contained in this warranty.
Roberts-Gordon LLC shall in no event be responsible
for incidental or consequential damages or incur
liability for damages in excess of the amount paid by
you for the EP-100 PUMP. Some jurisdictions do not
allow the exclusion or limitation of incidental or
consequential damages, so this limitation or exclusion
may not apply to you. This warranty gives you specific
legal rights, and you may also have other rights which vary
from jurisdiction to jurisdiction.
Roberts-Gordon LLC shall not be responsible for failure to
perform under the terms of this w
arranty if caused by
circumstances out of its control, including but not limited to
war, fire, flood, strike, government or court orders, acts of
God, terrorism, unavailability of supplies, parts or power.
No person is authorized to assume for Roberts-Gordon
LLC any other warranty, obligation or liability.
LIMITATIONS ON AUTHORITY OF
REPRESENTATIVES:
No representative of Roberts-Gordon LLC, other than an
Executive Officer, has authority to change or extend these
provisions. Changes or extensions shall be binding only if
confirmed in writing by Roberts-Gordon LLC's duly
authorized Executive Officer.