Service manual

SECTION 16: THE ROBERTS GORDON
®
COMBAT
®
TUBULAR
43
SECTION 16: THE ROBERTS GORDON
®
COMBAT
®
TUBULAR UNIT HEATER WARRANTY
ROBERTS-GORDON WILL PAY FOR:
Within 42 months from date of shipment from Roberts-
Gordon, replacement parts will be provided free of charge
for any part of the product which fails due to a
manufacturing or material defect.
Roberts-Gordon will require the part in question to be
returned to the factory. Roberts-Gordon will, at its sole
discretion, repair or replace after determining the nature
of the defect and disposition of part in question.
ROBERTS GORDON
®
Replacement Parts are warranted
for a period of 18 months from date of shipment from
Roberts-Gordon or the remaining ROBERTS GORDON
®
COMBAT
®
TUBULAR UNIT HEATER warranty.
ROBERTS-GORDON WILL NOT PAY FOR:
Service trips, service calls and labor charges.
Shipment of replacement parts.
Claims where the total price of the goods have not
been paid.
Damage due to:
• Improper installation, operation or maintenance.
• Misuse, abuse, neglect, or modification of the
ROBERTS GORDON
®
COMBAT
®
COMPACT
TUBULAR UNIT HEATER in any way.
• Use of the ROBERTS GORDON
®
COMBAT
®
COMPACT TUBULAR UNIT HEATER for other than
its intended
purpose.
• Incorrect gas or electrical supply, accident, fire, floods,
acts of God, war, terrorism, or other casualty.
• Improper service, use of replacement parts or
accessories not specified by Roberts-Gordon.
• Failure to install or maintain the ROBERTS
GORDON
®
COMBAT
®
COMPACT TUBULAR UNIT
HEATER as directed in the Installation, Operation and
Service manual.
• Relocation of the ROBERTS GORDON
®
COMBAT
®
COMPACT TUBULAR UNIT HEATER after initial
installation
• The use of the ROBERTS GORDON
®
COMBAT
®
COMPACT TUBULAR UNIT HEATER in a corrosive
atmosphere containing contaminants.
• The use of the ROBERTS GORDON
®
COMBAT
®
COMPACT TUBULAR UNIT HEATER in the vicinity of
a combustible or explosive material.
• Any defect in the ROBERTS GORDON
®
COMBAT
®
COMPACT TUBULAR UNIT HEATER arising from a
drawing, design, or specification supplied by or on
behalf of the consumer.
• Damage incurred during shipment. Claim must be
filed with carrier.
WARRANTY IS VOID IF:
The ROBERTS GORDON
®
COMBAT
®
COMPACT
TUBULAR UNIT HEATER is not installed by an
electrician qualified in the installation and service of
control systems for heating equipment.
You cannot prove original purchase date and required
annual maintenance history.
The data plate and/or serial number are removed,
defaced, modified or altered in any way.
The ownership of the ROBERTS GORDON
®
COMBAT
®
COMPACT TUBULAR UNIT HEATER is moved or
transferred. This warranty is nontransferable.
Roberts-Gordon is not permitted to inspect the damaged
controller and/or component parts.
READ YOUR INSTALLATION, OPERATION AND
SERVICE MANUAL
If you have questions about your controller, contact your
installing professional. Should you need Replacement
Parts or have additional questions, call or write Roberts-
Gordon:
U.S.A.
1250 William Street
P. O . B o x 4 4
Buffalo, New York 14240-0044
716.852.4400
On the web at: www.rg-inc.com
Roberts-Gordon's liability, and your exclusive
remedy, under this warranty or any implied warranty
(including the implied warranties of merchantability
and fitness for a particular purpose) is limited to
providing replacement parts during the term of this
warranty.
Some jurisdictions do not allow limitations on
how long an implied warranty lasts, so this limitation may
not apply to you. There are no rights, warranties or
conditions, expressed or implied, statutory or otherwise,
other than those contained in this warranty.
Roberts-Gordon shall in no event be responsible for
incidental or consequential damages or incur liability
for damages in excess of the amount paid by you for
the ROBERTS GORDON
®
COMBAT
®
COMPACT
TUBULAR UNIT HEATER. Some jurisdictions do not
allow the exclusion or limitation of incidental or
consequential damages, so this limitation or exclusion
may not apply to you. This warranty gives you specific
legal rights, and you may also have other rights which
vary from jurisdiction to jurisdiction.
Roberts-Gordon shall not be responsible for failure to
perform under the terms of this warranty if caused by
circumstances out of its control, including but not limited
to war, fire, flood, strike, government or court orders, acts
of God, terrorism, unavailability of supplies, parts or
power. No person is authorized to assume for Roberts-
Gordon any other warranty, obligation or liability.
LIMITATIONS ON AUTHORITY OF
REPRESENTATIVES:
No representative of Roberts-Gordon, other than an
Executive Officer, has authority to change or extend these
provisions. Changes or extensions shall be binding only if
confirmed in writing by Roberts-Gordon's duly authorized
Executive Officer.