Service manual
SECTION 11: USER INSTRUCTIONS
27
To restart, turn the thermostat above room
temperature.
11.5 Simple Troubleshooting
Some possible reasons for the heater not operating
are:
1. Gas supply not "ON".
2. Electricity supply not "ON".
3. The time and/or temperature controls are not
“ON”.
4. A limit switch may have operated. This may be
caused by an interruption of the electrical
supply, failure of the distribution fan or vent or
heat exchanger blockage.
If a temperature limit switch persistently trips, there
is a fault which must be investigated by a contractor
qualified in the installation and service of gas-fired
heating equipment.
11.5.1 Simple Troubleshooting (Burner Faults)
If the burner fails to ignite for any reason, it will retry
for ignition (4 trials total). After 4 unsuccessful
ignition trials, the control will put the heater into
lockout for 1 hour.
Lockout should not occur during normal operation of
the heater and indicates there is a fault condition
which must be corrected. There is an LED light on
the ignition control that flashes codes to assist in
fault correction. See Figure 16 for LED indication
codes.
Figure 16: LED Diagnostic Codes
LED INDICATION FAULT MODE
Slow Flash Normal Operation - No call for heat.
Fast Flash Normal Operation - Call for heat.
2 Flashes Ignition Lockout - No flame detected.
3 Flashes Airflow Fault - Pressure switch open or closed.
4 Flashes Temperature Limit or
Manual Reset Limit Switch Open
5 Flashes Flame Sense Error - Gas valve not energized.
Steady On Internal Control Failure
WARNING
FOR YOUR SAFETY
If you smell gas:
1. Open windows.
2. DO NOT try to light any appliance.
3. DO NOT use electrical switches.
4. DO NOT use any telephone in
your building.
5. Leave the building.
6. Immediately call your local gas
supplier after leaving the building.
Follow the gas suppliers
instructions.
7. If you cannot reach your gas
supplier, call the Fire Department.
Fire Hazard
Do not store or use petrol or other
flammable vapours and liquids in the
vicinity of this or any other appliance.
Some objects will catch fire or explode
when placed close to heater.
Failure to follow these instructions can
result in death, injury or property
damage.