User's Manual

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[ Edit: 2017/ 5/ 8 Model: AIVINJ-N ]
8. Troubleshooting guide
Symptom Possible cause Possible solution
USB memory device cannot be operated with
voice commands.
Depending on the device, iPhone® or iPod®
may be recognized as a USB memory device.
This is not malfunction
More than one audio device is connected to
USB connection port.
Only one audio device can be operated with
the voice recognition system even when
multiple numbers of devices are connected.
Select an audio source to operate with the
voice recognition system.
“System Voice settings” (page 7-12)
The USB/iPod® operation screen is grayed
out.
The audio device is not connected. Connect an audio device to the system.
An audio source to be operated with the
voice recognition system has not been se-
lected.
Select an audio source to be operated with
the voice recognition system.
“System Voice settings” (page 7-12)
An error message is displayed when trying to
select a track and operate USB/iPod®.
The track information is being processed for
registration by the system.
Song information will be loaded into the
system when a new audio device is registered
for the first time or when the song informa-
tion in the pre-registered device has been
changed. Please wait for the loading to
complete which may take a few minutes to up
to an hour.
Exceeding number of songs are stored in the
connected audio device than it can hold.
Decrease the number of songs stored in the
audio device.
No song is stored in the audio device. Store songs in the connected audio device.
Storing songs with information such as artist
name, album name, song name, playlist, etc.,
will make voice recognition song search
available.
The system does not correctly recognize a
Point of Interest (POI) name spoken.
There are some rare cases where a POI
search is unavailable by speaking the facility
name but the location can be found on the
map.
This is not a malfunction. Consider using an
alternate search method, like street address.
Condition:
8-26