User's Manual

Table Of Contents
(204,1)
[ Edit: 2017/ 5/ 8 Model: AIVINJ-N ]
8. Troubleshooting guide
Apple CarPlay
AIVINJN1-921676AA-D7C1-4E97-9EC4-367674E9315B
Symptom Cause and Countermeasure
Cannot start Apple CarPlay though it is tethered to the
vehicle.
The USB cable is not connected to the USB connection port. Properly connect the
USB cable to USB connection port.
Use Apple Lightning cable to connect your phone to the USB Connection Port and
check the cable is not broken.
“USB (Universal Serial Bus) Connection Ports and AUX (auxiliary) input jack”
(page 2-4)
Apple CarPlay setting is not active on your iPhone®. Turn on “CarPlay” on your
iPhone®.
Device is not compatible with CarPlay. Check compatibility requirements.
Apple CarPlay performance decreases. For example,
slow connectivity or slow application functionality.
or
An error message appears when trying to access
features of Apple CarPlay. A blank screen appears when
trying to access maps.
Confirm you have a compatible iPhone®, a cellular connection and an active data
plan.
Use Apple Lightning cable to connect your phone to the USB connection port.
Phone’s performance or cellular connection. Disconnect and reconnect your
phone.
Phone’s performance or cellular connection. Close all apps and restart them.
Phone’s performance or cellular connection. Cycle phone power off/on to restart.
Cannot access Siri using the switch on the steering
wheel.
The USB cable may not be properly connected. Disconnect and reconnect the USB
cable.
Siri setting is not enabled on the phone. Turn on “Siri” on your phone.
Check that you are pushing and holding <
> instead of just pushing the switch
to initiate Siri operation.
Condition:
8-16