User's Manual

Table Of Contents
(203,1)
[ Edit: 2017/ 5/ 8 Model: AIVINJ-N ]
NISSANCONNECT
SM
SERVICES
(if so equipped)
AIVINJN1-C77D3493-DF41-4650-B88C-9DC569176B1D
Symptom Possible cause Possible solution
The system cannot con-
nect to the NissanCon-
nect
SM
Services Data
Center.
A subscription for the NissanCon-
nect
SM
Services has not been estab-
lished.
Sign up for a subscription to the NissanConnect
SM
Services. For details
about subscriptions, contact the NissanConnect
SM
Services support line
at 1-855-426-6628.
The communication line is busy. Try again after a short period of time.
The vehicle is in a location where it is
difficult to receive radio waves.
When the vehicle moves to an area where radio waves can be
transmitted sufficiently, communication will be restored. When the icon
on the display shows that the vehicle is inside the communication area,
the system can be used.
TCU (Telematics Control Unit) is not
turned on.
If the icon does not show that the vehicle is inside the communication
area despite the fact that the vehicle is in that location, contact the
NissanConnect
SM
Services support line at 1-855-426-6628.
Radio wave reception is not sufficient
for TCU (Telematics Control Unit)
operation.
When the vehicle moves to an area where radio waves can be
transmitted sufficiently, communication will be restored. When the icon
on the display shows that the vehicle is inside the communication area,
the system can be used.
Some of the items that are
displayed on the menu
screen cannot be selected.
The vehicle is being driven and some
menu items are disabled.
Stop the vehicle in a safe location and apply the parking brake before
operating the menu screen items.
Some parts of the screen
are not displayed.
The vehicle is being driven and some
menu items are disabled.
Operate the system after stopping the vehicle in a safe location and
applying the parking brake.
The system does not an-
nounce information.
The volume level is set to the mini-
mum.
Adjust the volume level by operating the <VOLUME/
> located on the
control panel or on the steering wheel switch while the system is
announcing information.
8. Troubleshooting guide
Condition:
8-15