Technical Specifications
If an approved claim on a warranty defect has occurred within 30 days
from the original purchase date, the replacement shipment will incur
no charges. For all other approved claims, shipping charges will be the
responsibility of the original purchaser.
STAY OFF COVER - WILL NOT SUPPORT WEIGHT. KEEP CHILDREN AWAY - CHILDREN OR OBJECTS CANNOT
BE SEEN UNDER COVER. REMOVE STANDING WATER - CHILD CAN DROWN ON TOP OF COVER. REMOVE
COVER COMPLETELY BEFORE ENTRY OF BATHERS - ENTRAPMENT POSSIBLE. NON-SECURED OR IMPROPERLY
SECURED COVERS ARE A HAZARD.
Robelle Industries Inc. warrants to the original purchaser of this
product that it will remain free from manufacture defects in material or
workmanship for a period of twelve (12) years from the date of purchase.
Such defects will be replaced for a fee as described below.
During the rst and second year, replacement on approved claims will be
made at no charge. From the third year through the twelfth year, a service
charge will be charged according to the chart below. The percentage due
is based on the suggested retail price of the item in question at the time
that the claim is made.
In order for us to review the claim, we will need to receive at least
two photos (non-returnable). The rst photo should show the area of
the defect, and the second should show the installation of the cover on
the entire pool. These photos should be mailed to the address above or
emailed to warranty@robelleind.com. Please include a statement describing
the location and the nature of the defect, as well as a phone number and
email address where we may reach you. In the event that we request
the cover be returned, a return authorization number will be issued and
instructions will be given. No returns will be accepted without this
return authorization number.
IMPORTANT: Make sure that you have ordered a larger size cover if you have a rectangular in-ground pool with protruding side or end
steps or have an above ground pool with top rails 7 inches or larger. Installed covers are not eligible for exchange.
WARNING - AVOID DROWNING RISK - THIS IS NOT A SAFETY COVER
WINTER POOL COVER 12-YEAR WARRANTY FORM
(Must be mailed within 30 days of the date of purchase)
Name
Address
City
Phone #
Item No. (Printed on box)
Date of Purchase
State
Zip
Purchase Price
Pool Size
WARNING AVOID DROWNING RISK
THIS IS NOT A SAFETY COVER
Stay off cover - will not support weight. Keep
children away. Children or objects cannot be seen
under cover. Remove standing water - child can
drown on top of cover. Remove cover completely
before entry of bathers - entrapment possible. Non-
secured or improperly secured covers are a hazard.
Email
I am signing this card to register my pool cover. I acknowledge I have read and fully understand this warranty.
Original
purchaser’s
signature
Why did you buy this Robelle product?
(Check as many as apply)
Email Us - warranty@robelleind.com
REPUTATION
STYLE
QUALITY
SELECTION
CUSTOMER SERVICE
ADVERTISING
WARRANTY
PRICE
WEB SITE
OTHER
This warranty does not cover damage caused by abuse, negligence, acts of
God and normal wear-and-tear.
NOTE: Excessive abrasion, holes caused from wear and wind damage and
grommets pulling out are specically excluded from this warranty. In
areas of high wind, the securing of the cover is most important. The
securing should prevent any billowing of the cover. Sharp corners on
your pool must be padded with a soft material, such as foam rubber.
Failure to do so voids your warranty.
Robelle Industries, Inc.
Warranty Center
60 Campanelli Drive
Braintree, MA 02184
warranty@robelleind.com
Please ll out the attached warranty card and include a copy of your
original sales receipt from the dealer you made your purchase from. Be
sure to mail these documents to the address above or email them to
warranty@robelleind.com. In order to process a claim, the warranty card
must be submitted within 30 days of date of purchase.
FEES
TO FILE A CLAIM
SHIPPING CHARGES
EXCEPTIONS
WINTER POOL COVER LIMITED WARRANTY
WARRANTY SUBMITTANCE
LEGALITIES
Neither manufacturer, distributor nor dealer will be held liable, under
any circumstances, for any labor, or any other replacement and/or any
incidental or consequential cost, damages, installation or re-installation
of this product resulting from any defects in design, workmanship or
material.
This warranty is not valid unless the registration form below is lled out
within 30 days of the date of purchase and mailed to the address below.
ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO THE TWELVE (12)
YEAR PERIOD AFTER THE DATE SOLD TO THE ORIGINAL
PURCHASER, AND THEREAFTER ARE EXCLUDED.
This warranty gives you specic legal rights. You may also have other
rights, which may vary by state or province.
12 YEAR
First and Second Year – No Charge
Third Year – 40%
Fourth Year – 50%
Fifth Year – 60%
Sixth thru Eighth Year – 70%
Ninth thru Twelfth Year – 80%