Troubleshooting guide

26
B. TIRES
When you purchase gasoline, check your tires: make sure they are not too hot
and not flat. If you think that the pressure is not correct, check this too. Note: the
most accurate readings are obtained when the vehicle has been parked for a
period of time and the tires are cool. Placards on each vehicle indicate the
recommended tire pressure. On Ford chassis the sticker is on the driver’s door.
On Chevy chassis the placard is on the wall next to the driver’s seat. In no case
should the tire pressure, when cold, exceed what is imprinted on the tire itself. It
is very important that you check the pressure in the summer or when driving
through a desert. Over or under inflation can affect the steering, gas mileage and
could in some cases, cause blow-outs.
All our tires are checked and are safe for your trip. Occasionally, cracks can be
seen on the outside of the tire. The cracks arise from heat or cold and do not
affect the performance of the tires. Our tires are 8 ply, that is, they have 8 layers.
Cracks never go through the first layer.
Should you, for any reason, have to buy a new tire, call us before doing so. We
will not reimburse you for the cost of any tires that we did not authorize.
Also, in general, the customer is responsible for damage done to tires caused by
road hazards, such as rocks in the road, hitting a curb or using the motorhome on
unpaved roadways. When replacing a tire, be sure to get one of the same size
(and preferably the same make) as those already on the vehicle. Any size
substitutions should only be made in extreme emergencies, when no other tire is
available. Always get radial tires rated 8-ply (or more).
Warning! Unfortunately we have had the experience that certain gasoline
stations, tire shops and other service centers attempt to sell our customers tires
and other things that they do not need, just to make a sale.
Their method is usually something like this: The pump attendant or mechanic
points to a cracked place in the tire and contends that this is a life-threatening
defect. They try to play on customers’ fears about safety in order to sell you more
than you need. Please be aware of their tactics and use your judgment as well as
have our Roadside Assistance department speak with them directly. They must
approve any repairs over $75. Our Roadside group will always do what is right for
your safety.