Manual

Troubleshooting • 35
No IR connection
between
instrument and
SDM-2009
SDM-2009 is not turned
on.
The instrument is not
correctly inserted into the
instrument cradle.
The IR window is dirty.
1. Turn on the SDM-2009. If it does
not turn on, check that the AC
adapter is plugged into an AC
socket and to the jack on the
back of the SDM-2009.
2. Check to make sure the
instrument is inserted properly.
3. Clean the IR window on the
SDM-2009 and the GX-2009.
4. If the difficulties continue, contact
RKI Instruments, Inc. for further
instruction.
Control buttons do
not function
correctly for
standalone
operation
The SDM-2009 is
connected to a computer
and the PC Controller
program is running.
Disconnect the USB cable from the
back of the SDM-2009 if it is
connected. See the SDM-2009 PC
Controlled Configuration Operator’s
Manual for instructions to use the
SDM-2009 in PC Controlled
configuration.
The COPY
function does not
copy files to the
USB drive
The USB drive is
defective.
The USB drive is not
inserted properly.
The SDM-2009 is
connected to a computer,
the PC Controller program
is running, and an
instrument is turned on.
1. Perform a COPY operation with a
different USB drive.
2. Be sure that the USB drive is
inserted correctly.
3. Disconnect the SDM-2009 from
the computer.
4. If the difficulties continue, contact
RKI Instruments, Inc. for further
instruction.
The rechargeable
batteries in the
instrument are not
charging
The instrument is not
properly inserted in the
instrument cradle.
The charger is
malfunctioning.
The batteries are faulty.
1. Be sure that the instrument is
fully inserted in the instrument
cradle.
2. Try to charge the batteries in a
BC-2009 charger if one is
available to determine if the
SDM-2009 is at fault.
3. Try to charge the batteries using
a different SDM-2009 if one is
available to determine if the
SDM-2009 is at fault.
4. Replace the batteries and
attempt to charge them. See the
GX-2009 Operator’s Manual for
instructions to change the
batteries.
5. If the difficulties continue, contact
RKI Instruments, Inc. for further
instruction.