Owner's Manual

Safety Turtle
15
User GuideSafety Turtle
14
User Guide
3 The alarm doesn’t sound when the Turtle is
immersed in my pool.
If you haven’t already done so, install the system as described in Initial Setup
and Testing.
Make sure that the green On light is lit on the Base Station. If it is not lit or is
flashing, see the suggestions given above for these cases.
The Turtle being immersed must be the same color as the Baby Turtle inserted
into the Base Station.
Note: Safety Turtle is not designed to operate at distances of over 100 feet
(30 meters). Obstructions in the line of sight from the pool to the Base Station
can also prevent operation.
4 The test beep stops when my Turtle is immersed
below a certain depth in the pool
If no test beep is obtained when testing at the recommended test depth
of 6 inches (15 centimeters), discontinue use and call Terrapin’s customer
support line.
The test beep will typically stop at a pool depth of 12 to 36 inches
(30 to 90 centimeters).Variations arise from differences in the concentration
of salts normally found in pools.
Note: Sea water or pool water having a salt concentration greater than
4000 ppm obstructs the radio transmission.
Troubleshooting
If you encounter a problem with your Safety Turtle system, please follow the
suggestions given below.
1 The green On light is not lit.
Make sure that the AC adapter supplied with the Base Station is plugged into an
electrical outlet (115 volts AC), and that the adapter cord is plugged into the bottom
of the Base Station. Ensure that the adapter is not connected to a switched
AC power outlet. (The outlet could be switched off inadvertently, preventing the
Base Station from operating).
Use only the AC adapter supplied with the Base Station.The plug on the end of
the adapter cord must be fully inserted into the Base Station.The plug should not
protrude below the bottom surface of the Base Station.
2 The green On light is flashing and the Base Station
is beeping rapidly.
Make sure that the Baby Turtle plug has been fully inserted into the front of the
Base Station. (If there is a label covering the opening, remove it before inserting
the plug.) The plug should snap firmly into place.
Make sure that the AC adapter supplied with the Base Station is plugged into an
unswitched electrical outlet (115 volts AC), and that the adapter cord is plugged
into the bottom of the Base Station. Use only the AC adapter supplied with the
Base Station.
If the flashing and beeping continue, call Terrapin’s customer support line. Do not
attempt to use the system, as it may not be capable of generating an alarm.
Note: When the green On light is flashing, the likely problem can be identified by
holding down the moon-shaped button. If the amber Test light remains off, the AC
line voltage may be incorrect. If the Test light comes on, the Baby Turtle plug has
not been inserted correctly or is faulty. If the Test light flashes, the Base Station is
faulty or there is strong interference from other telecommunications devices.
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