Instruction manual

12
Warranty Statement:
Industrial Rivet & Fastener Co. Inc. (hereinafter “IRF”), hereby warrants to the initial retail customer or original
authorized distributor (“Warrantee”) only that its products will be free from defects in material and
workmanship for a period of 1 year from the purchase date provided that the products are used in accordance
with “IRF’s” instructions as to maintenance, operation and use.
The said warranty does not extend to goods subjected to misuse, neglect, accidental/improper installation,
improper maintenance or which have been altered/repaired by anyone other than the seller or its certifiably
authorized agents. The said warranty does not extend to consumable components or wear components as
listed in schedule A.
The warrantee’s only remedy and IRF’s only obligation in the event of a defect or failure in the products, is that
IRF, at its sole option, repair, replace or re work the products, but in no case shall the cost of the foregoing
exceed the invoice price of the products.
This warranty shall be void if any person seeking to make a claim for defective products fails to notify IRF within
30 days, or, if distributor fails to provide evidence that the product failed within 30 days of the failure. Proof
and date of purchase, maintenance records as well as details regarding failure must be sent via e-mail, and a
sample of the failed products sent via postal service is required for warranty evaluation.
This warranty is in lieu of all other warranties, expressed or implied, including merchantability, or
fitness provided for herein. Under no circumstance shall IRF be liable for incidental or
consequential damages arising from the defect or failure in its products.
Seller’s sole obligation under the foregoing warranty will be limited to, at Seller’s option, repair or replacement
of the tool (and shipping to the buyer with transportation charges paid to any place within the contiguous 48
states). Returned goods will be evaluated by our warranty repair department and a conclusion will be
determined and classified as:
a) Warranty Repair (free of charge)
b) Non-Warranty repair or Abuse/Neglect (Hourly rate, Schedule B)
c) Maintenance (Flat Fee, Schedule B)
Schedule A – Limited Warranty
The following are considered consumable or wear parts and are not covered under the warranty.
Consumables: Jaws, Nosepieces, Jaw Pusher, Jaw Spring
Wear Parts: Mandrel Catcher, O-Rings, Pneumatic Seals, Hydraulic Seals*
*Hydraulic seals have a limited warranty (6 months) and the replacement is at the sole discretion of the
manufacturer.
Schedule B – Maintenance/Repair
Price Schedule as of 1/1/2011
Bench Fee: $ 60.00 (up to one hour)
Hourly Rate: $ 60.00 per hour
Flat Fee:
Level 1 - Adjustments, cleaning and light repair $45.00 + parts
Level 2 – Maintenance, Oil Change, plus Level 1 service $65.00 + parts
Level 3 – Complete disassembly, change all seals, plus level 2 service $120.00 + parts
If inspection by the seller of returned goods shows no breach of the forgoing warranty, Seller’s regular
conditioning charges (Schedule B) apply. Upon this conclusion we will either repair the tool at no cost to you
and return it postage paid, or call you to inform you of the repair cost. The repair will need to be approved in
writing before any work is performed.
A comprehensive tool service and repair program, for details contact your local area sales representative or call:
Industrial Rivet & Fastener Co.
200 Paris Ave
Northvale, NJ 07647
1-800-BUY-RIVET