User Guide

Wi-Fi Array
Using Tools on the Wi-Fi Array 299
Click Reset to reset all of the system’s current configuration settings to
the factory default values, including the management IP address—all
previous configuration settings will be lost. The Array’s Gigabit Ethernet
ports default to using DHCP to obtain an IP address.
Diagnostics
7. Diagnostic Log: Click the Create button to save a snapshot of Array
information for use by Xirrus Customer Support personnel. The filename
xs_diagnostic.log will be displayed in blue and it becomes a link to the
newly created log file. Click the link to download this file to the
C:\
folder on your local computer. (Figure 153)
Figure 153. Saving the Diagnostic Log
This feature is only used at the request of Customer Support. It saves all
of the information regarding your Array, including status, configuration,
statistics, log files, and recently performed actions.
The diagnostic log is always saved as a file named
xs_diagnostic.log
on your C:\ drive, so you should immediately rename the file to save it.
This way, it will not be lost the next time you save a diagnostic log. Often,
Customer Support will instruct you to save two diagnostic logs about ten
minutes apart so that they can examine the difference in statistics
between the two snapshots (for example, to see traffic and error statistics
for the interval). Thus, you must rename the first diagnostic log file.
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If the IP settings change, the connection to the WMI may be lost.
Click Update to create log
Then click this link to save
log file to local computer