Owner`s manual

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For assistance, call RITRON at 800-872-1872, or go to www.ritron.com
1
A
BOUT THE QUICK ASSIST
®
WIRELESS CALLBOX TRANSMITTER...................................................................................................
What this Manual Covers
This manual covers basic operation of the Quick Assist
®
Wireless Callbox Transmitter. For most applications, this is all
the information you will need.
General Information
The Quick Assist
®
is a RITRON Wireless Callbox Transmitter,
specialized for indoor retail or commercial use, and pre-
programmed to transmit a custom recorded “Assistance
Needed” message when the Message push-button is pressed
for customer assistance. Personnel know from these message
transmissions in which specific areas a customer needs
assistance.
The Quick Assist
®
is easily programmed to transmit on either
an existing or a new radio frequency, with the most popular
sub-audible coded squelch formats, such as Quiet Call
®
or
Digital Quiet CaII
®
. This enables all your personnel with
JOBCOM
®
, PATRIOT
™
or equivalent two-way radios to hear
the voice messages instantly.
The Quick Assist
®
can be installed in a wide variety of indoor
locations. Because it’s six internal AA Alkaline batteries will
power the unit for about a year, the Quick Assist® does not
require AC line power.
Quick Assist® Models and Frequencies
There are four Quick Assist
®
models, one for each of the most
popular professional radio communications bands. The model
number appears on a label on the bottom of the case, and on a
second label inside the case.
MODEL BAND FREQUENCY RANGE
RQA-151 VHF-FM 150 to 165 MHz
RQA-151M VHF-FM 151.820, 151.880, 151.940,
154.570, 154.600 MHz
RQA-451 UHF-FM 450 to 470 MHz
RQA-451-CANADA UHF-FM 450 to 470 MHz
Ritron manufactures mobile, portable and base station two-way
radios and repeaters for use with Quick Assist
®
. Ritron
pioneered the use of Color Dots on radios to identify
frequencies.
Factory-programmed, default Quick Assist
®
frequencies are:
151.625 MHz (Red Dot), narrowband, for RQA-151
154.570 MHz (Blue Dot), wideband, for RQA-151M
467.850 MHz (Silver Star), narrowband, for RQA-451
458.6625 MHz, wideband, for RQA-451-CANADA
See page 4 for instructions on changing the Quick Assist
®
transmit frequency to match an existing radio system.
Quick Assist® Features
• Internal radio transmitter (separate VHF and UHF models).
• User-recorded voice messages; total recording time of 24
seconds.
• Typical range of 1/4 mile.
• Internal battery holder for six (6) AA Alkaline cells.
• Typical operating battery life of 1 year.
• Automatic low battery message.
• Programmable Features:
- Transmit Frequency;
- Tone Coded Squelch Encoder (Quiet Call
®
Interference
Eliminator);
- Digital Coded Squelch Encoder (Digital Quiet CaII
TM
Interference Eliminator);
- DTMF and Selcall ANI
- Message transmission schedule and limits.
• Limited One-year Factory Warranty.
For Your FREE copy of the Basic PC Programmer
go to: www.ritron.com/basicprogrammer
Note: Before you begin using the above PC programmer, you
will also need the following:
• A USB to Mini B 5-pin cable. You can purchase this cable
from Ritron (pn #60201119) or, since this is a commonly
used cable, you may want to check to see if you already
own a compatible cable.
• Also, your PC will need:
- Windows XP or newer version and
- Your PC will need to have a USB port.
IMPORTANT SAFETY INFORMATION...............................................................................................................................................
NOTICE:
The Quick Assist
®
unit should not be used to report conditions relating to safety of life or property.
To reduce the risk of fire, electric shock or personal injury, follow these basic safety instructions when using this unit.
1. Read and follow all instructions.
2. Disconnect the unit before cleaning. Do not use liquid or aerosol cleaners.
3. Use only approved power sources for the unit.
4. During thunderstorms, avoid contact with this unit and any external antenna system or wiring.
5. If you are unsure whether your installation will be safe, contact an experienced electrician or electronics technician.