User guide

Do Not Return This Product
to the Dealer or Distributor
If you are
• missingparts,
• experiencinginstallationproblems,or
• havetechnicalconcernsregardingthisproduct,
you may contact a Firestone Technical Service Representative at [e-mail] or at 800-888-0650 (option 1, and
then option 2). Representatives are available from 7:30 a.m. – 4:30 p.m. Eastern on Monday – Friday, excluding holidays.
If you are located outside of the United States, you should rst contact your distributor or dealer directly with any issues.
When contacting Technical Service, please have the kit or part # ready, along with the make, model, and year of the vehicle.
You may also need to provide details, such as 2WD/4WD or if the vehicle has been lifted or lowered from stock height.
If you have a warranty concern, please include in your email a detailed description of the situation, a photo(s) of the
issue, and your contact information, including ship-to address.
WARRANTY COVERAGE*— The Ride-Rite™ kits, components, and accessories are warranted against defects in
workmanship and materials. This warranty does not cover service or labor charges, neglect…to the product.
PERIOD OF COVERAGE:
• Ride-Rite air springs – Lifetime Limited • Work-Rite load assists – 2 Years Limited
• Sport-Rite air springs – Lifetime Limited • Air-Rite accessories – 2 Years Limited
• Coil-Rite air springs – Lifetime Limited • Brackets, hardware, ttings, air line, and other
• Level-Rite air springs – Lifetime Limited components – 2 Years Limited
HOW TO MAKE A WARRANTY CLAIM — If you purchased your air springs in the U.S. or Canada and believe
you have a part with a warrantable defect, call Firestone directly at 1-800-888-0650.
International customers should contact their distributors or dealers directly with any problems.
(*) Please refer to the “Firestone Limited Lifetime Air Spring Warranty” for details, terns, and conditions.
21-8387 01-13 NAD-37143-1