User`s guide

Troubleshooting Tips
RISO-ADMIN / RISO-MONITOR / RISO-PRINT
54
RISO-ADMIN / RISO-MONITOR / RISO-PRINT
Problem Cause Condition and Action
When you want to return the setting
of the printer to the default settings at
factory shipment
— You can initialize the communication
settings on the operation panel of the
printer.
"How to initialize the communication
settings" ()p.58)
— Depending on the printer model, you
can return the setting of the printer to
the default conditions at factory
shipment by RISO-ADMIN or
Internet browser.
A desired RISO printer cannot be
detected by the RISO-ADMIN.
The printer is not ready to
communicate data.
Check the panel display on the
printer and take required actions
following the message displayed
there.
The network cables are not correctly
connected to the computer and the
printer. In this case, the LINK
indicator on the network hub terminal
and the LINK / LAN indicator on the
printer interface terminal do not light.
Check if the right network cables are
used properly.
The TCP/IP network communication
is not enabled in your computer.
Make the TCP/IP network
communication enabled in your
computer. (See )p.7)
The IP address assigned to the
printer is one to be given in another
network segment than the current
one.
Assign another IP address which is
available in the current network
segment to the printer, consulting
your network administrator, or
specify the Broadcast IP address
which corresponds to the other
network segment in the [Properties]
dialog box of the RISO-ADMIN.
Is the firewall effective in your
computer for which RISO-ADMIN is
operating?
When the IP address and subnet
mask of the printer remain at the
default settings at factory shipment,
the printer may not be recognized
due to the firewall function of your
computer for which RISO-ADMIN is
operating.
Set the IP address and subnet mask
directly from the printer, or check the
settings of the firewall function or the
security software of your computer
for which RISO-ADMIN is operating,
and deactivate the block, if
necessary.