User`s guide

Network Configuration / Communication
53
Troubleshooting Tips
Network Configuration / Communication
Check your system setup as given below if you encounter the following configuration or operation problems. Contact
your service representative for help if you cannot solve the problem.
Problem Cause Condition and Action
A communication error occurs when
assigning an IP address to the RISO
printer.
The printer is not ready to receive
data.
Check the panel display on the
printer and take required actions
following the message displayed
there.
The computer which is used for
address assignment belongs to a
different network segment (beyond
the router) to the printer.
Use a computer which belongs to the
same network segment as the
printer.
A warning message alerts you to the
fact that the IP address you entered
conflicts with another on the network
after assigning an IP address to the
RISO printer.
(The message may differ depending
on the version of the operating
system.)
The assigned IP address already
exists on the current network.
Assign another IP address to the
printer, consulting your network
administrator.
The assigned IP address has
already been reserved by the DHCP
server for auto IP address
assignment on the current network.
Assign an IP address which is not
reserved by the DHCP server to the
printer, consulting your network
administrator.
Document data cannot be printed
out on your RISO printer even after
network configuration.
The printer is not ready to receive
data.
Check the panel display on the
printer and take required actions
following the message displayed
there.
The network cables are not correctly
connected to the computer and the
printer. In this case, the LINK
indicator on the network hub terminal
and the LINK / LAN indicator on the
printer interface terminal do not light.
Check if the right network cables are
used properly.
The standard TCP/IP port has not
been assigned to the printer driver
concerned in your computer yet (on
Windows 2000/XP).
Assign it.
A network port is not selected in the
printer driver concerned for network
printing.
Select the network port which
corresponds to your network printing
configuration.