Specifications

Troubleshooting
Troubleshooting Tips
74
An error indication does not
disappear even though
consumables (ink, master roll) are
set.
The consumables (ink, master roll)
have not been correctly set.
After inserting the Ink Cartridge until
it stops. Or set the Ink Cartridge
again.
)p.50
Set a master roll so that the
comes to the front side.
)p.52
The Ink Cartridge does not contain
ink information.
Do not remove the label attached on
the Ink Cartridge outlet section.
If you did so, set a new Ink Cartridge.
)p.50
The master roll does not contain
master information.
Do not remove the cap from the
master core.
)p.52
There is no image on copies. The original is placed face up. Place the original face down.
Portion on copies is missing. The Scanner Glass of the DF Unit is
not clean.
Wipe the Scanner Glass with a soft
cloth, for example.
)p.60
A foreign object may exist on the
master.
Pull out the Print Drum (Cylinder)
and check if any object exists on the
master.
If a foreign object exists between the
master and the Print Drum
(Cylinder), remove the master. Then
set the Print Drum (Cylinder) and
perform the master-making
operation again.
)p.65
Vertical blank lines are found on
printed copies.
The Thermal Print Head and the
Scanner Glass have been smudged.
Wipe the Thermal Print Head and the
Scanner Glass with a soft cloth or
others.
)p.58
The unwanted background of an
original is picked up on copies.
If newspaper or colored (coloured)
paper is used as an Original, the
background is picked up on copies.
Set the scanning level to “Auto” or
lower the level, and then perform the
master-making operation again.
)p.29
Problem Cause Action
KZ30_UG.book Page 74 Monday, December 21, 2009 11:11 AM