User`s manual

3-19
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The printer does not operate according to the setting.
Printing is not clean.
Problem Cause and Solution
"Job separation" is set in the printer
driver screen but job separation cannot
be performed.
"Separation Paper" is set to "OFF" in the menu setting.
If "5.3 Separation Paper" of the menu setting is set to "OFF," job separation paper
is not inserted. (If "OFF" is set, printing stops for a few seconds at the time of sepa-
ration.)
To insert job separation paper, select the desired tray at "5.3 Separation Paper" of the
menu setting.
"4.6 Job Separation" )p.2-23
"5.3 Separation Paper")p.2-36
Unable to print onto paper in the Stan-
dard Feed Tray.
The Standard Feed Tray is not set as a tray for "Auto tray selection."
Set "4.5 Triple-Tray Source" of the menu setting.
"4.5 Triple-Tray Source")p.2-22
Alternatively, set "6 Feed Tray Selection" of the menu setting to "Standard Feed
Tray." "Menu 6 Feed Tray Selection")p.2-53
Problem Cause and Solution
Printed image is light or blurred. Type of paper loaded for a Feed Tray (or the Standard Feed Tray) is not correct.
Load the correct paper type at [Paper Type] of the menu setting.
Print density setting is light.
In the printer driver screen or the printer menu setting, set darker print density.
"Prinr density" of "HC5500 User’s Manual for Printer Driver")p.2-24
When setting in the printer menu setting: )p.2-24
The print head is clogged.
Perform "Normal Cleaning" from the menu setting.
If the problem cannot be solved with the method above, specify particularly the
head of a lighter colour and perform "Hyper-Cleaning."
"5.5 Head Maintenance")p.2-40
Printed image is too dark. Type of paper loaded for a Feed Tray (or Standard Feed Tray) is not correct.
Load the correct paper type at [Paper Type] of the menu setting.
White stripes appear on images. The print head is clogged.
First, perform "Normal Cleaning" from the menu setting.
If the problem cannot be solved even if normal cleaning is performed several times,
perform "Head Recovery."
"5.5 Head Maintenance")p.2-40
"5.8.50 Head Recovery")p.2-52
Paper is stained. Paper that cannot be used is loaded.
Check the paper types that can be loaded in the Standard Feed Tray and the other
Feed Trays.
"Usable Paper")p.1-6
Edge of paper is stained. Curled paper is used.
The curled portion hits the print head and is stained. Since the print head may be
damaged, do not use curled paper.
Performing duplex printing
Note that the edges of paper may be stained depending on the original.