Notice about the law and the standard High Speed Colour Printer Model: HC5500T This product contains RFID (Radio Frequency Identification) system. Model: 444-59005 Contains FCC ID: RPARFMHL00 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Preface Welcome to the world of this product! This machine is an ink jet printer for high-speed full-colour printing that supports network. This printer allows various functions such as data output and printer monitoring to be used from Windows and Macintosh computers. The following three manuals are provided for this machine.
How to Read This Manual Notation of Explanation of Operation The following symbols are used in this manual for description of functions, operation, and notes. and are cautions for safety. Be sure to read these items before using this machine. Notation of Number of Sheets of Paper In this manual, A4/85g m2 (22.6-lb bond) is used as a standard for description. Example: Feed Tray 1 1,000 sheets The value varies with the paper.
Safety Precautions This section describes the items that should be followed for safe use of this machine. Be sure to read this section. Warning Symbols To use the machine properly and to prevent human injury and damage to properties, the following warning symbols are used. Read the meaning of the symbols to understand and then read this manual. Indicates that incorrect handling by ignoring this symbol may cause death or serious human injury.
! CAUTION z Do not pull the power cord when unplugging it. Otherwise, it could become damaged and a fire or an electric shock might occur. Be sure securely to hold on to the plug before unpluging it. z If the machine is not used for a long time, for example due to consecutive holidays, unplug the power cord from the electrical outlet for safety. z Pull out the power plug from the electrical outlet more than once a year and clean the prongs of the plug and their surroundings.
Before Starting to Use This section explains precautions you have to observe when using the machine. Location for Installation z The location for installation is determined based on consultation with the customer at the time of delivery. z Contact your service representative before moving the machine. z Avoid installing the machine in the locations listed below. Failure to observe this precaution may lead to machine failure or human injury.
Handling of The Machine z Do not turn off the Main Power Switch or unplug the electrical (power) cord during operation. z Do not open any covers during operation. z Do not move the machine. z The machine has precision parts and driving parts inside. Do not handle the machine in other ways than described in this manual. z Contact your service representative before moving the machine. z Do not place heavy objects on or apply shocks to the machine. z Be sure to open and close any cover gently.
Disposal of Ink Cartridge and Ink Drain Tank z The ink may leak through the ink feed opening of the cartridge. When returning, attach the cap and put the cartridge into the inner bag and the packing material. z Used Ink Cartridges and Ink Drain Tanks are collected by a service representative. After use is complete, close the cap securely. z Ink in the ink drain tank cannot be used for printing. A failure or trouble may occur.
~ Maximum Print Area (Image Area) When an original is scanned through the optional scanner, printing can be performed into the area inside 1 mm (0.04") from the sides of paper but deterioration of print quality such as loss of characters or figures and bleeding may occur depending on the original. Even if the paper size is larger than 316mm × 460mm (127/16" × 181/8"), the actual maximum printable area is 314mm × 458mm (123/8" × 185/16"). • "4.10 Image Area" of the menu setting must be set. "4.
Connecting to a Computer The machine is connected to a computer through network. z When connecting the machine to multiple computers: z When connecting the machine to a single computer: The allowable voltage for all input/output connections is 5V. Use a commercially available S/UTP cable (shielded or non-shielded twisted pair cable) as a LAN cable.
Notice for European Union Member States RISO, the environment and the Waste Electrical and Electronic Equipment Directive "WEEE Directive" What is the WEEE Directive? The purpose of the WEEE Directive is to reduce waste and ensure Electrical and Electronic Equipment is recycled at the end of its useful life. What does the crossed out wheeled bin symbol mean? The crossed out wheeled bin symbol indicates this product must be disposed of separately to normal waste.
Contents Chapter1 Basic Information on Printing . . . . . . . . . . . . 1-1 Describes names and functions of parts of the printer, preparation for printing, and general printing operation. Names of Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Printer Main Body . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Main Body (rear view) . . . . . . . . . . . . . . .
5.1 5.2 5.3 5.4 5.5 5.6 5.7 5.8 Paper Size Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Paper Type Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Separation Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Count Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Chapter1 Basic Information on Printing This section describes names and operation of parts that should be known for using the printer and general printing operation.
Names of Parts Printer Main Body 1-2
1-3
Main Body (rear view) Stack Guide Open Button When removing printed paper from the Paper Receiving Tray, press this button to spread the Stack Guides for easy removal. The guides to be spread can be set. For details, refer to "4.8.4 Shifting Guide" of the menu setting .)p.
Control Panel The Control Panel includes a message display, setting and trouble display, and operation keys. For description of each display and detailed operation methods, refer to "Chapter 2 Printer Configuration")p.2-1.
Preparing to Print After connection of the printer to a computer or network is complete, prepare paper and the Paper Receiving Tray for printing. Usable Paper This section describes usable paper and unusable paper. Use of paper that is not adequate for the printer may cause paper jams, stains or a failure. Use paper that conforms to the following specifications. The print quality differs depending on the paper type. Use recommended paper adequate for HC5500. For details, contact your dealer.
z Paper Sizes That Can Be Used in Paper Feed Tray 1 Paper Feed Tray 2 Registering Paper Size and Paper Type If non-standard size paper is used in Feed Tray 1 Feed Tray 2, the paper size and the paper type must be registered in advance. "5.1 Paper Size Entry")p.2-32 "5.2 Paper Type Entry")p.2-33 If a registered paper size is not adequate for the feed tray, the paper will not be displayed as a choice in the menu setting.
Handling of Paper • For printing paper, use recommended paper wherever possible. Recommended paper allows high-quality printing that makes full use of the printer performance and the characteristics of ink. • When loading paper in the Standard Feed Tray, be sure to use paper that has not been unpacked. After completing printing, store paper left in the Standard Feed Tray by wrapping it with packing paper. If the paper is left in the Standard Feed Tray, the paper may be curled, resulting in paper jams.
Power Switch ~ Main Power Switch and Sleep Key The Main Power Switch is used to turn on or off the whole printer. If the printer is not used for a long time, for example due to consecutive holidays, turn off the Main Power Switch. Turn on or off the Sleep key when starting or terminating daily work. If this unit is not used for a certain time with the Sleep Key on, this unit automatically enters the sleep mode for suppressing power consumption. "5.8 Initial Setting")p.
Loading Paper The method of loading paper in the Paper Feed Trays and the Standard Paper Feed Tray is described below. ~ Number of Sheets That Can Be Loaded The number of sheets that can be loaded in the Feed Trays and the Paper Feed Tray are shown below. The number of sheets that can be loaded varies with the thickness of paper. When 85g m2 (22.
Loading Paper (Paper Feed Tray 1 Paper Feed Tray 2) 1 z Then, set the Paper Top Guide. While pressing the release buttons, insert the Paper Top Guide by adjusting the mark of the Paper Top Guide to the position of the paper size to be set. Pull out the Paper Feed Tray until it stops. 2 Turn down the Side Guide Locking Levers to the "FREE" positions and spread the guides to the outermost positions. When loading A3/Ledger size paper, do not use the Paper Top Guide.
5 Adjust the guides to the paper size. 6 Slide the guides to adjust to the paper width and turn down the Side Guide Locking Levers to the "LOCK" positions to secure the guides. In the menu setting, set the size, paper type, and double feed check. Use "4.2 Feed Tray 1" and "4.3 Feed Tray 2" of Menu 4 for the setting. "Menu 4 Configuration")p.2-18 When loading paper with a dark ground colour, set "Double Feed Check" to "OFF.
Paper Feed Pressure in Standard Paper Feed Tray In the Standard Paper Feed Tray, the paper feed pressure can be adjusted with the Paper Feed Pressure Adjustment Lever according to the paper that has been loaded. Set the lever to " (NORMAL)" or " (CARD)" according to the paper quality. If " (CARD)" is selected, paper is fed with higher pressure. ~ Paper Feed Pressure Adjustment Lever and Paper Supported paper qualities are shown below.
When Adding or Replacing Paper in the Standard Feed Tray When adding paper of the same size or replacing it with paper of a different size, use the Feed Tray Descent button. If all sheets of paper is removed from the Standard Feed Tray, the tray lowers automatically. 1 Press the Feed Tray Descent Button to lower the Standard Feed Tray. 2 Add or replace the paper. Press and hold down the button until the tray lowers to the desired position.
Setting Up the Paper Receiving Tray Set the Paper Receiving Tray. Adjusting the Side Guides and Rear Guide Positions The Side Guides and the Rear Guide move automatically to the optimum positions according to the printing paper size. Fine position adjustment can be performed on the Control Panel. For details, refer to "4.8 Paper Ejection")p.2-25 of the menu setting. 1 Open the Paper Receiving Tray in the direction shown by the arrow until it stops. 2 Raise the Side Guides. 3 Adjust the Arrangers.
How to Close the Paper Receiving Tray Close the Paper Receiving Tray as described below. 1 Check that no print remains and press the [Stack Guide Open Button]. The Stack Guide (side) and the Stack Guide (End) move to their storage positions. 1-16 2 Turn down the Stack Guide (End) inward and fold it. 3 Fold the Arrangers. 4 Turn down the Stack Guide (Side) inward and fold them. 5 Close the Paper Receiving Tray.
Basic Printing Operation After connection and preparation are complete, perform trial printing. This section describes the basic operation method of “Direct Printing”, namely printing data created in the computer without storing data in the printer. • Required software must be installed in the computer in advance. For details, refer to the separate "HC5500 Series User’s Manual for Printer Driver." • Check that the printer is on and the consumables are set before printing.
Select [Print] from the [File] menu. 4 Check the [Printer name]. As the printer name, select the name set when the printer driver was installed. 5 Check the following items. If you click the [Properties] button, you can set the various conditions on the printer driver screen. The settings of [Original image] on the [Main setting] tab and [Paper type] on the [Main setting] tab affect seriously the print quality.
6 Click the [OK] button. When the printer receives data sent from the computer, the DATA indicator blinks and message "Receiving Data" is displayed on the Display. When reception is complete, the DATA indicator lights up, message "Printing" is displayed, and printing starts.)p.2-2 If a message indicating that printing cannot be performed is displayed on the screen, the printer may be in the sleep mode.
Printing onto Envelope You can perform printing onto commercially available envelopes. This section describes notes for printing onto an envelope and the printing procedure. • When using envelopes, set "5.1 Paper Size Entry" and "5.2 Paper Type Entry" of the menu setting. At this time, be sure to set the "Paper Type Entry" to "Envelope." • Be sure to set envelopes in the Standard Feed Tray. Up to 100 envelopes can be set at a time. (The maximum height is 100 mm.
How to Print 1 Set "4.1 Standard Feed Tray" of the menu setting to "Envelope." 4 "4.1 Standard Feed Tray" )p.2-19 "Preparation for Printing" )p.1-20 Set the envelopes in the Standard Feed Tray. Set the envelopes with the flap on the left side. Change the position of the Standard Feed Tray. 2 Lower the Standard Feed Tray to the lowest position and open the paper guides fully. 3 Raise the end of the Standard Feed Tray and hang the stopper roller in the main unit side on the hook.
10 Select [Envelope] at [Paper Type] on the [Main setting] tab. 13 Click the [OK] button in the [Print] dialog box. Printing starts. If a check mark is placed at [Pause after a proof] in step 10, printing stops temporarily after one copy is printed. Check the print result and then press the PRINT/PAUSE key. • If the envelopes cannot be fed properly, return the Paper Feed Pressure Adjustment Lever to [NORMAL] and perform printing.
When Printing is Complete Return the Standard Feed Tray to the original position. 1 Lower the Standard Feed Tray to the lowest position and open the paper guides fully. 2 Raise the Standard Feed Tray so that the angle from the horizontal plane exceeds 45 degrees and release the stopper roller from the hook. 3 Gently return the Standard Feed Tray to its original position. If you set another type of paper in the Standard Feed Tray, change the setting of "4.1 Standard Feed Tray" of the menu setting.
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Chapter2 Printer Configuration This chapter describes the status of the Operation Panel that is displayed during printing. Also this chapter describes the method of setting the printer using the Operation Panel. After sending data to the printer, you can adjust the print position and perform test printing.
Message Display and Operation Keys This section describes the meaning of each display in the Message Display and operation keys. Message Display In the Message Display, a message indicating printer operation status is displayed. Principal display items and locations are shown below. During Printing In Menu Setting When "Ready" is displayed or the Printing mode is off, pressing the MENU Key displays the menu setting screen. For details, refer to "How to Use the Operation Panel" ()p.2-5).
When an Error Occurs When an error occurs, an error number and its description are displayed in the Message Display. For error numbers, refer to "Chapter 3 Troubleshooting")p.3-1. ~ Status The status of the printer is displayed. The following messages are displayed. Message Meaning Please Wait a Moment The printer is warming up or is being restored from an error. Printing cannot be performed. Warming Up The printer is warming up because the temperature of the print head is low.
Operation Keys The functions of the keys are shown below. One key may have more than one function. PRINT/PAUSE Key • Turns on or off the Printing mode. When the Printing mode is on, the indicator is lit, and when the Printing mode is off, the indicator is not lit. • If the key is pressed once during printing, printing stops temporarily. While printing stops temporarily, the indicator blinks. If the key is pressed again, printing resumes.
How to Use the Operation Panel You can set or change the printer environment such as print position and paper type registration using the MENU Key of the Operation Panel. Items That Can Be Set from the Menu The item that can be set from the menu and the details of each setting are shown below. AAA indicates the factory default setting. Item Details of setting (range) Reference Menu 1 Print Position Adjust Adjusts the print position. Horizontal and vertical -20.0mm to +20.0mm (-13/16" to +13/16") )p.
Item Details of setting (range) Reference 4.4 Feed Tray Relay Sets whether or not to feed paper continuously by changing automatically the feed trays. ON OFF )p.2-21 4.5 Triple-Tray Source Sets whether or not the Standard Feed Tray is selected in automatic tray selection. ON OFF )p.2-22 4.6 Job Separation Selects whether or not to perform Job Separation in printing and selects the type of this function. )p.
Item Details of setting (range) 5.2.1 - 5 Registration (5.2.1.1 - 5.2.5.1) ON OFF 5.2.1 - 5 Paper Type (5.2.1.2 - 5.2.5.2) Standard Paper 1 High-Quality 1/High-Quality 2/ Envelope/Card/Card-IJ 5.2.1 - 5 Paper Feed Control (5.2.1.3 - 5.2.5.3) (5.2.6.1 - 5.2.12.1) Standard Card Thin Light Custom/Envelope 5.3 Separation Paper Sets the feed tray for job separation paper. OFF Standard Feed Tray Feed Tray 1 Feed Tray 2 )p.2-36 )p.2-37 5.4 Count Management Displays the number of printed sheets. 5.
Item 5.8.1 Sleep Sets whether or not the printer enters the sleep mode to reduce power consumption when the printer is not used for a certain time. Details of setting (range) ON OFF 60 min. 5.8.2 Waiting Time Sets the time that elapses until the printer 1 - 99 min. enters the sleep mode when "5.6.1 Sleep" is set. 5.8.3 Beep Sound -Key Sets whether or not a beep sounds when a key is pressed. ON OFF 5.8.
Item Details of setting (range) Reference ON 5.8.22 Stand-by Sets whether or not the printer enters the OFF stand-by mode to reduce power consumption when the printer is not used for a certain time. 05 min. 5.8.23 Stand-by Period Sets the time that elapses until the printer 1 - 99 min. enters the stand-by mode when "Standby" is set to "ON." 5.8.50 Head Recovery Performs powerful cleaning of the print head nozzles to restore them to the initial state after the printer is not used for a long time.
Basic Operation of Menu Selection How to Enter the Menu Set the menu when the printer is not operating, for example, when printing is suspended or the printer is waiting for data. To perform setting when the printer is printing, press the PRINT PAUSE key to suspend printing (turn off the Printing mode) and press the MENU Key. When the printer enters the menu, the Menu 1 screen appears.
Menu Selection The menu has a tree-type hierarchical structure. Press the or key to display the desired menu. z Submenu Menu4 “The Configuration” and Menu5 “Administration” include submenus. If you press the OK Key when a menu is displayed, its submenu will be displayed. In some menus, the submenu has multiple levels. A mark is displayed at the currently set items or values.
To display "4.1.1 Paper Size", operate as follows. The menu hierarchy is listed at the end of this manual. Refer also to the list.
Menu Setting Select the desired menu and press the OK Key. Menu setting can be performed. Press the or key to select the desired item and press the OK Key. Suspending the Operation To return to the upper level from a submenu, press the CANCEL BACK Key. To cancel and exit the setting, press the MENU Key. Exiting the Menu Setting Starting Printing After menu setting is complete, press the PRINT PAUSE Key to turn on the Printing mode.
Menu 1 Print Position Adjust Adjusts the print position. Also the positions can be adjusted for punching and stapling after printing. ~ Adjustable Range If you want to shift the print position after checking the printed sheet, use the Cursor Keys on the printer to shift the position. • With reference to the current print position, you can shift the position between 0mm and 20 mm (0" and 13/16") in the vertical (up and down) and horizontal (to the right and the left) directions.
1 Press the MENU Key. 2 Check that "Print Position Adj" is displayed. 3 Press the OK Key. 4 Press the the print position. keys to adjust Only the arrow that corresponds to the pressed key is displayed and the relevant value changes. 5 After setting is complete, press the OK Key. When the screen in step 2 reappears, you can continue setting. Check the position using Menu 2 "Test Print." To exit the setting, press the PRINT PAUSE key.
Menu 2 Test Print Prints the data currently retained in the printer for checking. Use this function to check to see if the settings such as print position and density adjustments are reflected properly. • The number of printed sheets with the Test Print function is not counted as the "Number of Copies" that is set on a computer. • If "4.9 Temp Data Clear" of the menu setting has been executed, message "No Temp Data" is displayed and Test Print cannot be performed.
Menu 3 Temp Data Retrieve The data currently retained in the printer can be retrieved and printed again by specifying the number of copies (additional printing). Retained data can be retrieved if a check mark is placed at [Keep the last page of the job in the printer.] in [Controller setting 2] - [Initial setting] of [Administrator] of RISO Console. For details, refer to "HC-5500 Series User's Manual for Console." • The retained data is the last page of the latest printing.
Menu 4 Configuration Functions concerning printing such as size and type of paper to be loaded in the feed trays and the Job Separation function can be set. ~ Functions The functions that can be set are shown below. z 4.1 Standard Feed Tray 4.2 Feed Tray 1 4.3 Feed Tray 2 )p.2-19 Set the size and type of paper to be loaded in the Standard Feed Tray and the other feed trays and turn on or off the Double Feed Check function. z 4.4 Feed Tray Relay )p.
4.1 Standard Feed Tray 4.2 Feed Tray 1 4.3 Feed Tray 2 Set the size and type of paper to be loaded in the Standard Paper Feed Tray and the other Paper Feed Trays and turn on or off the Double Feed Check function. Be sure to set when you have changed the type or size of paper. ~ Settings 4.1.1/4.2.1/4.3.1 Paper Size Can be selected from Auto, A3, B4, A4, B5, A4-R, B5-R, Foolscap (Ledger, Legal, Letter, Letter-R, Statement) Registered Paper Size 000 × 000 mm (*1). 4.1.
4.1.1/4.2.1/4.3.1 Paper Size • To use non-standard size paper, register the size to be used in "5.1 Paper Size Entry" of the menu setting in advance. After the size is registered, paper of the size can be used. • If you use non-standard size paper without paper size entry, a paper jam may occur. • Paper sizes that can be set are different between the Standard Feed Tray and the other feed trays (1 and 2).)p.
4.1.3/4.2.3/4.3.3 Double Feed Check 1 Press the or key to display "Double Feed Check." 3 Press the or OFF. 2 Press the OK Key. 4 Press the OK Key. or key to select ON When the screen in step 1 reappears, you can continue setting. To exit the setting, press the PRINT PAUSE key. 4.4 Feed Tray Relay Sets whether or not to enable the Feed Tray Relay function that uses Feed Trays 1 and 2 and the Standard Feed Tray. Up to 2,500 sheets of printing can be performed continuously without adding paper.
6 Press the or OFF. or key to select ON 7 Press the OK Key. When the screen in step 4 reappears, you can continue setting. To exit the setting, press the PRINT PAUSE key. 4.5 Triple-Tray Source Sets whether or not to include the Standard Feed Tray into feed trays for selection when "Auto tray selection" is selected in "Paper feed tray" of the printer driver.
4.6 Job Separation The setting of Job separation (set with the printer driver) can be changed while printing of the current job is performed. ~ Settings OFF Job Separation is not performed. Between Jobs Separation paper is inserted between jobs. Every Division Separation paper is inserted every division. When collated printing is directed by the printer driver, separation paper is inserted between sets. When non collated printing is directed, separation paper is inserted between pages.
4.7 Print Density You can manually change the print density. The density of overall printing is set. To adjust specific colours or to change the halftone reproduction method, use the "Image processing" tab of the printer driver to adjust or process the image using the application software.
4.8 Paper Ejection Sets the position and adjustment of the Eject Wing and the Auto Stacking Tray. If an optional HC Finisher is connected, this menu is not displayed. ~ Settings 4.8.1 Eject Wing 4.8.2 Stack Guide Adjusts the Eject Wing so that the position changes for proper paper arrangement when printed paper is ejected. Auto: The Eject Wing is automatically adjusted to optimum position based on the type and size of paper. Special: The Eject Wing can be set according to special paper.
1 Press the MENU Key. 2 Press the or "Configuration." 3 4 Press the or "Paper Ejection." 5 Press the OK Key. key to display key to display The submenu of "Paper Ejection" is displayed. Press the OK Key. 4.8.1 Eject Wing 1 Ensure that "Eject Wing" is displayed. 3 Press the 2 Press the OK Key. 4 Press the OK Key. or key to select. When the screen in step 1 reappears, you can continue setting. To exit the setting, press the PRINT PAUSE key. 4.8.
4.8.3 Stack Guide Adjust 1 Press the or key to display "Stack Guide Adjust." 3 To adjust the Side Guide positions, press the or key , and to adjust the End Guide position, press the or key. Only the arrow that corresponds to the pressed key is displayed therefore the relevant value changes. 2 Press the OK Key. 4 After setting is complete, press the OK Key. When the screen in step 1 reappears, you can continue setting. To exit the setting, press the PRINT PAUSE key. 4.8.
4.9 Temp Data Clear If a check mark is placed at [Keep the last page of the job in the printer.] in [Controller setting 2] - [Initial setting] of [Administrator] of RISO Console, the last page of previous printing (last sheet in case of duplex printing) is left in the controller as retained data. If retention of data after printing is not desired because of a confidential document, the data can be cleared.
4.10 Image Area (Maximum Print Area) With this machine, a certain area of space is left along the edges of paper regardless of the original size. Normally, use the setting "Standard." If the image is larger than the printable area, the relevant part of the image is not printed. (Reduction is not performed.) ~ Settings Standard Maximum Printing can be performed into the area 3mm (1/8") inside from the sides of paper.
4.11 Cover Sheet Tray (For a HC Finisher is connected) Set the size and type of paper to be loaded in the Cover Sheet Tray in the optional Finisher. Be sure to set them when you have changed the type or size of paper. ~ Settings 4.11.1 Paper Size Can be selected from Auto, A3, B4, A4, B5, A4-R, B5-R, Ledger, Legal, Letter, Letter-R. 1 Press the MENU Key. 2 Press the or "Configuration." 3 Press the or "Cover Sheet Tray" 5 Press the OK Key.
Menu 5 Administration Sets basic information of the printer such as paper type entry, maintenance, and initial setting. The items set here are effective until the setting is changed regardless of when the power is on or off. ~ Functions The functions that can be set are shown below. z 5.1 Paper Size Entry)p.2-32 Five paper sizes such as non-standard sizes can be registered. z 5.2 Paper Type Entry )p.
5.1 Paper Size Entry Five non-standard paper sizes can be registered. When using non-standard size paper, be sure to register the size in advance. Registered values are displayed in Paper Size of "4.1.1 Standard Feed Tray," "4.2.1 Feed Tray 1," and "4.3.1 Feed Tray 2." If the paper sizes have been registered, the registered values will be displayed.
5.2 Paper Type Entry If any paper other than printer recommended paper is used or paper is not fed properly, it could result in poor print quality. You should register the paper type and feeding according to the paper type specifications. The registered setting is displayed in Paper Type of "4.1.2 Standard Feed Tray," "4.2.2 Feed Tray 1," and "4.3.2 Feed Tray 2." Also if printer recommended paper is used and paper is not fed properly because of operating environment or the like, the setting can be changed.
5.2.1 Registering a New Paper Type 1 2 Use steps 1 to 4 () )p.2-31) to display "Administration." 8 Press the OK Key. The screen in step 6 appears again. Press the or key to display "Paper Type Entry." Set the Paper Type. 9 3 Press the OK Key. 4 Press the or key to display the desired number to be registered. Press the or "Paper Type." key to display 10 Press the OK Key. The submenu of paper type appears. 5 11 Press the Press the OK Key. The submenu of Registration appears.
15 Press the or key to select the desired paper type. 16 Press the OK Key. The screen in step 13 reappears, you can continue setting. To exit the setting, press the PRINT PAUSE key. Standard Paper 1 High-Quality 1 High-Quality 2 1 Use steps 1 to 4 () )p.2-31) to display "Administration." 2 Press the or key to display "Paper Type Entry." 3 Press the OK Key. 4 Press the or key to display the desired paper to change the settings. 5 Press the OK Key.
5.3 Separation Paper If you use "4.6 Job Separation", specify the feed tray in which the separation paper is loaded. ~ Settings The separation paper can be used even if the size and the orientation are different from those of the printer paper. OFF The separation paper tray is not specified. Printing stops for a few seconds in place of insertion of separation paper. Standard Feed Tray The Standard Feed Tray is used for separation paper. Feed Tray 1 Feed Tray 1 is used for separation paper.
5.4 Count Management The number of printed sheets can be checked. • The number of sheets that have been ejected in the Paper Receiving Tray is displayed. • For copy count, in duplex printing, each side is counted, and therefore one sheet of both sides is counted by two. Since the paper transfer path varies depending on the functions that you use, one sheet in simplex printing may be counted as two. • For Count Pattern, one sheet is counted as one regardless of simplex or duplex printing. ~ Settings 5.4.
Count No. Paper Size Number 15 Size No.1 16 Size No.2 17 Size No.3 18 Size No.4 19 Size No.5 20 Size No.6 21 Size No.7 22 Size No.1 23 Size No.2 24 Size No.3 25 Size No.4 26 Size No.5 27 Size No.6 28 Size No.7 Simplex/ Duplex Colour/ Monochrome Simplex Monochrome Duplex 5.4.1 Copy Count 1 2 Use steps 1 to 4 () )p.2-31) to display "Administration." 5 The total number of sheets is displayed. Press the or key to display "Count Management." 6 2-38 Press the OK Key.
5.4.3 Count Pattern 1 Use steps 1 to 4 () )p.2-31) to display "Administration." 2 Press the or key to display "Count Management." 3 Press the OK Key. 4 Press the or "Count Pattern." 5 Press the OK Key. 6 Press the keys to move the cursor, and press the keys to input the count No. of Count Pattern. 7 After input is complete, press the OK Key. key to display The number of sheets of the specified count pattern is displayed. 8 After checking is complete, press the OK Key.
5.5 Head Maintenance Perform maintenance of the print head section. You can also set the cycle of automatic cleaning. Use this function when there is a problem of image quality. For example, if parts of print images are blurred, white lines appear, a specific colour is light and when the printer will not be used or has not been used for a long time. In the factory default setting, the cleaning cycle is set to 500 sheets. ~ Settings 5.5.
5.5.5 Normal Cleaning 1 2 Use steps 1 to 4 () )p.2-31) to display "Administration." 5 Press the OK Key. 6 After checking the message, press the OK Key. Press the or key to display "Head Maintenance." 3 Press the OK Key. 4 Press the or "Normal Cleaning." When message "Cleaning Print Head" blinks, cleaning is performed. After cleaning is complete, the screen in step 4 will appear again. To exit the setting, press the PRINT PAUSE key. key to display 5.5.
5.6 Configuration Information Print Configuration settings are printed in a list. Current printer settings and menu settings can be checked in a list. ~ Settings 5.6.1 System Information Information such as printer memory capacity, firmware version, and IP address can be checked in a list. 5.6.2 Menu Setting The menu settings made on the operation panel can be checked in a list. 5.6.4 Count Pattern The result of "5.4.
5.6.2 Menu Setting 1 2 Use steps 1 to 4 () )p.2-31) to display "Administration." Press the or "Config Info Print." 5 Press the OK Key. 6 After checking the message, press the OK Key. key to display To cancel the setting, press the Cancel key. 3 7 Press the OK Key. Press the PRINT/PAUSE key. A list of the settings is printed. 4 Press the or "Menu Setting." key to display 5.6.4 Count Pattern 1 Use steps 1 to 4 () )p.2-31) to display "Administration." 2 Press the or "Config Info Print.
5.7 Network Configuration If the printer is connected to a network and all the conditions shown below are satisfied, you can register the network configuration. If the conditions below are not satisfied, you can check the settings. • DHCP OFF • IP address is "000.000.000.000" To change the setting, use "Administrator" of RISO Console or supplied software "RISO IP Setting Tool." The settings will be effective after the printer is restored from the sleep mode. For details, consult your network administrator.
10 Press the keys to move the cursor, and press the keys to enter the values. 12 Press the Sleep Key to turn off the power and then on again. After message "Shutting Down" disappears and the Power Key becomes orange, press the Sleep Key again to turn ON the power. 11 After checking the message, press the OK Key. Message "Registered. Restart Printer" is displayed. 5.
5.8.18 Print Mode Auto-ON Sets whether or not the print mode is automatically turned on when the printer is not used for a certain time with the print mode OFF. ON: The print mode will be automatically turned off. OFF: The print mode will not be turned off. 5.8.19 Print Auto-ON Time Sets the time that elapses until the print mode is turned on when "Print Mode Auto-ON" is set to "ON." The time can be set to 1 to 60 minutes. 5 5.8.
5.8.1 Sleep 1 2 Use steps 1 to 4 () )p.2-47) to display "Administration." Press the or "Initial Setting." 5 Press the OK Key. 6 Press the or OFF. key to display or key to select ON 7 3 Press the OK Key. 4 Press the "Sleep." or Press the OK Key. When the screen in step 4 reappears, you can continue setting. To exit the setting, press the PRINT PAUSE key. key to display 5.8.2 Waiting Time 1 Use steps 1 to 3 of "5.8.1 Sleep" () )p.2-47) to display "Initial Setting.
5.8.3 Beep Sound -Key 1 Use steps 1 to 3 of "5.8.1 Sleep" () )p.2-47) to display "Initial Setting." 2 Press the or key to display "Beep Sound -Key." 3 5.8.4 Beep Sound -Status 1 Use steps 1 to 3 of "5.8.1 Sleep" () )p.2-47) to display "Initial Setting." 2 Press the or key to display "Beep Sound -Status." 3 Press the OK Key. 4 Press the or OFF. 5 Press the OK Key. key to select ON When the screen in step 2 reappears, you can continue setting. To exit the setting, press the PRINT PAUSE key.
5.8.5 Beep Sound -Error 1 Use steps 1 to 3 of "5.8.1 Sleep" () )p.2-47) to display "Initial Setting." 2 Press the or key to display "Beep Sound -Error." 3 4 Press the or OFF. 5 Press the OK Key. or key to select ON When the screen in step 2 reappears, you can continue setting. To exit the setting, press the PRINT PAUSE key. Press the OK Key. 5.8.7 Displayed Language 1 Use steps 1 to 3 of "5.8.1 Sleep" () )p.2-47) to display "Initial Setting.
Tray Selection Rule 1 Use steps 1 to 3 of "5.8.1 Sleep" () )p.2-47) to display "Initial Setting." 2 Press the or key to display "Tray Selection Rule." 4 Press the 5 Press the OK Key. or key to select. When the screen in step 2 reappears, you can continue setting. To exit the setting, press the PRINT/PAUSE key. 3 Press the OK Key. Print Mode Auto-ON 1 Use steps 1 to 3 of "5.8.1 Sleep" () )p.2-47) to display "Initial Setting." 2 Press the or key to display "Print Mode Auto-ON.
Menu Auto-Shut OFF 1 Use steps 1 to 3 of "5.8.1 Sleep" () )p.2-47) to display "Initial Setting." 2 Press the or key to display "Menu Auto-Shut OFF." 3 4 Press the or OFF. 5 Press the OK Key. or key to select ON When the screen in step 2 reappears, you can continue setting. To exit the setting, press the PRINT/PAUSE key. Press the OK Key. Menu Shut OFF Time 1 Use steps 1 to 3 of "5.8.1 Sleep" () )p.2-47) to display "Initial Setting.
Stand-by Period 1 Use steps 1 to 3 of "5.8.1 Sleep" () )p.2-47) to display "Initial Setting." 2 Press the or "Stand-by Perid." 3 Press the keys to move the cursor, and press the keys to input the desired time. 5 Press the OK Key. key to display When the screen in step 2 reappears, you can continue setting. To exit the setting, press the PRINT/PAUSE key. Press the OK Key. 5.8.50 Head Recovery 1 Use steps 1 to 3 of "5.8.1 Sleep" () )p.2-47) to display "Initial Setting.
Menu 6 Feed Tray Selection If the paper conditions of data received from a computer and the setting of "5.8.17 Tray Selection Rule" do not match the conditions of any of the Standard Feed Tray and other feed trays, printing will not start. In this case, you can specify the Standard Feed Tray or another feed tray where the printer paper is set and start printing with no trouble. ~ Selectable Feed Trays Selectable feed trays Selectable feed trays are shown below. Auto Normally, set "Auto.
Menu 7 Job Clear Cancels the currently printed job and clears the data. What is Job? When data is transmitted from a computer to the printer, the controller processes the data and sends the print data to the FORCEJET™ ENGINE. The processed data is called "Job." "Job" means the data shown below. • Data suspended temporarily • Data for which additional printing is set with the Temporary Data Retrieve function. 1 Press the MENU Key. 2 Press the Clear." 3 Press the OK Key. 4 Check the message.
Chapter3 Troubleshooting This chapter describes the causes of and measures against trouble indicated with an error message displayed on the Operation Panel or lighting symbol. This chapter also describes how to remove jammed paper and replacing an ink cartridge.
Explanation of Set Error Display If trouble occurs during printing, printing stops and a symbol lights up on the Operation Panel or an error message appears in the display. You can check the location based on the symbol or number and see the information from the message in the display. Symbol Display on Operation Panel A symbol indicating the relevant portion or type lights up. It may indicate a paper jam or ink cartridge replacement.
FORCEJET™ Link Symbol HC5500 Series realizes high speed printing by performing the optimum data processing and colour management with the printer controller and adjusting print speed, paper size, paper quality, and ink quantity totally with the FORCEJET™ ENGINE. The FORCEJET™ Link Symbol indicates whether each printing related section functions properly. If colour management cannot be performed properly because, for example, an ink cartridge is not set, the FORCEJET™ Link Symbol goes out.
Y00-000 Ink Replacement Error Lighting location Message Solution The supply in the ink cartridge runs out. Set a new ink cartridge. )p.3-16 Z00-000 Check Settings Error If a cover has not been securely closed or in situation of an ink cartridge or Feed Tray which has not been properly set. Check the location, take proper measures, and close the cover. Lighting location Message Solution If an ink cartridge has not been properly set, make sure to check if the cartridges are securely inserted. )p.
Lighting location Message Solution If Feed Tray 1 has not been securely closed, be sure to securely close it. If Feed Tray 2 has not been securely closed, be sure to securely close it. If Standard Feed Tray has not been properly opened, open the Standard Feed Tray properly.
S00-000 System Error Lighting location Message (Nothing is lit.) X00-000 H00 Solution An error occurs in the printer. If the same message appears even when the power is turned off and then on again, contact your local dealer (or service representative). At this time, report also the error number indicated in the Message Display. )p.
M00-000 Maintenance Call Lighting location Message Solution The Ink Drain Tank is almost full. Contact your local dealer (or service representative). (Nothing is lit.) (No message.) (Nothing is lit.) W00-000 When the Maintenance Call Indicator lights up, periodical maintenance is required. Contact your local dealer (or service representative). No colour profile corresponding to the installed ink is provided. Contact your dealer (or service representative).
Lighting location 3-8 Message Solution (Nothing is lit.) The system requires cleaning. Carry out the normal cleaning. (Nothing is lit.) There is no paper in any of the Feed Trays and the Standard Paper Feed Tray that corresponds to the paper size and type specified from the printer driver. After loading paper, specify the relevant Feed Tray using "Menu 6 Feed Tray Selection" from the Operation Panel of the printer. "Although paper is set, "No Paper" error can occur." )p.3-20 (Nothing is lit.
Paper jam occurs If a paper jam occurs in the printer or paper is not fed, printing stops, the JAM indicator, and the number indicating the jam location will light up. In this case, remove the jammed paper and press the PRINT PAUSE Key, printing will resume. Since this unit performs high speed printing, paper jams may occur at multiple locations. In this case, remove all the jammed paper.
(2) Paper Jam on the Transfer Roller 1 Open the Front Cover. 2 Turn Dial A and remove the paper from the Transfer Roller side. 3 Close the Front Cover. (3) Paper Jam in the Paper Receiving Section 1 Pull out the jammed paper and remove it. Pull out the jammed paper from the side of the Paper Receiving Tray. 3-10 If it is not easy to pull out, do not pull it forcibly because the paper might be torn. Open the Front Cover and remove the paper from the side of the Transfer Roller.
(4)Paper Jam at the Right of the Transfer Unit 1 Open the Right Transfer Path Cover. 3 Close the Right Transfer Path Cover. 2 Remove the paper. (5)Paper Jam in the Duplex Transfer Unit 1 Open the Front Cover. 3 Turn Dial B. If the paper is removed, proceed to step 7. 2 Turn Dial B several times to check to see if any paper remains. Multiple sheets of paper may have jammed. Turn the dial repeatedly until no paper can be removed.
4 Pull out the Duplex Transfer Unit. 5 Open the unit and check inside. If paper remains, remove it. 3-12 6 Return the Duplex Transfer Unit to its original position. 7 Return the tab at the left of the Reversing Path Cover to its original position. 8 Close the Front Cover.
(6)(7)(8) Paper Jam at the Left of the Transfer Unit 1 2 3 4 Open the Front Cover. 5 If the paper cannot be removed, while turning Dial C in the direction indicated by the arrow, remove the paper. Lift the tab at the left side of the Reversing Path Cover and lock it. While turning Dial B in the direction indicated by the arrow, remove the paper. 6 Return the tab at the left of the Reversing Path Cover to its original position. 7 Close the Front Cover.
(17)(18)(19) Paper Jam in Paper Feed Tray 1 Paper Feed Tray 2 3-14 1 Pull out the Feed Tray. 2 Remove the jammed paper. 3 If the paper cannot be removed, open the Transfer section door at the left side of the Feed Tray and remove the paper. 4 Close the door and return the Feed Tray.
(20) Paper Jam in the Transfer Unit 1 Open the Front Cover. 5 Close the Front Cover. 2 Turn the Transfer Lock Lever to the left and turn down the tab to the right. 3 Remove the jammed paper. 4 Return the tab to its original position and turn the Transfer Lock Lever to the right.
Ink Cartridge Replacement If ink runs out, the INK CARTRIDGE indicator and the indicator that shows the location of the empty cartridge will light up, printing will be halted. Be sure to check the colour of the Ink Cartridge and replace it. Black (K) Cyan (C) Magenta (M) Yellow (Y) Ink Cartridge This section describes the notes in handling an Ink Cartridge. Handling of Ink Cartridge is also described in "Safety Precautions" ()p.v) and "Before Starting to Use" ()p.vii, p.viii).
• Do not release the ink left in the cartridge into a sewer or personal disposal unit. • Used Ink Cartridges are collected by a service representative. After use is complete, attach the cap and put the cartridge into the inner bag and packing material. When attaching the cap or packing, be sure to hold the Ink Cartridge with the cap up. Caution : Do not turn the Ink Cartidge upside down. As an example, procedure for replacing the Yellow (Y) Ink Cartridge ((14) is light) is described.
Other Trouble The printer does not operate. Problem Cause and Solution Even if the power is turned on, nothing appears on the Operation Panel. Be sure to check the following. Test print is normally output but data from a computer cannot be properly printed. Make sure to check the network setting and the IP address setting before installing the printer driver again. • • • • If the power plug is inserted into the outlet. If the power cord is securely connected to the unit.
The printer does not operate according to the setting. Problem Cause and Solution "Job separation" is set in the printer driver screen but job separation cannot be performed. "Separation Paper" is set to "OFF" in the menu setting. If "5.3 Separation Paper" of the menu setting is set to "OFF," job separation paper is not inserted. (If "OFF" is set, printing stops for a few seconds at the time of separation.) To insert job separation paper, select the desired tray at "5.
Others Problem Cause and Solution Print speed is too low. The guides in the Standard Feed Tray (Feed Tray) do not fit the paper width. The paper size is judged based upon the guide positions, and print speed depends on specifications of paper size. Adjust the stack guides securely to the width of the paper. A paper jam occurs each time printing is performed. Too much paper is loaded in the Standard Feed Tray or other Feed Trays.
Problem Although paper is set, "No Paper" error can occur. Cause and Solution [Paper size] and [Paper type] set in the printer driver screen do not match those in the menu setting on the printer. Even if proper paper is loaded in the feed tray, if the settings of "Paper Size" and "Paper Type" of the menu setting on the printer are not correct, "No Paper" error occurs. Set the conditions of the feed tray according to the paper in the feed tray. Alternatively, a condition is set at "Tray selection Rule.
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Chapter4 Appendix 4-1
List of Options A variety of options are available for convenient use of this unit. For purchase, contact your dealer (or service representative) for inquiry. RISO Scanner HS2000 By connecting a scanner and a display monitor (products specified by our company), you can perform high-speed full-colour printer copies. Finisher Functions By connecting an HC Finisher to this machine, you can perform automatically postprocessing of printing such as stapling, punching, booklet creation at a high speed.
Consumables • Note that specifications and types of consumables are subject to change without prior notice. • For the price, contact your local dealer (or service representative) for inquiry. Ink Cartridge Use ink cartridges specifications as directed by our company. Do not use other products because use of improper consumables may cause a failure or trouble. Product name Quantity Unit NET.
Specifications z Main Body Print Type Line Type Ink Jet System Resolution Normal: 600 dpi or equivalent Fine: 900 dpi or equivalent (Line Smoothing: ON) Print Head Piezo type, Physical Resolution 300 dpi, 8 Gradation Ink Oil-based pigment type, Cyan/Magenta/Yellow/Black, 1,000ml for each Print Speed (*1) 120 ppm, Duplex 48 ppm (A4, Landscape, Normal mode) Duplex Printing Standard Printer Collate Standard Paper Size Paper Feed Tray: Max. A3 (297mm × 432mm)/Ledger(11" × 17") Min.
z Controller Section (If the RISO Controller PS7R-9000 / 5000 is installed) Principal Speci- Controller fications Printer that can be connected RISO Controller PS7R-9000 RISO Controller PS7R-5000 RISO HC5500T CPU Intel® Pentium®4 3.4GHz Intel® Celeron® 2.
z Controller Section (If the RISO Controller HC3R-5000 is installed) Principal Specifications Principal Functions Web Console Function 4-6 Printer that can be connected RISO HC5500T CPU Intel® Celeron® 2.9GHz Memory Capacity 256MB HDD 80GB (user available area: 70GB) User available area: Job receiving area, Storage area OS Linux Interface Ethernet / 1000Base-T, 100Base-TX, 10Base-T Type Outside unit type Power supply / maximum power consumption 100 - 240V~, 50/60Hz, 2.5 - 1.
Index A Error number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Every Division . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23 Administration . . . . . . . . . . . . . . . . . . . . . . . . . 2-6, 2-31 Arranger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15 Auto-Control Stacking Tray . . . . . . . . . . . . . . . 1-4, 1-15 F B Basic Printing Operation . . . . . . . . . . . . . . . . . . . . . 1-17 Beep Sound -Error . . . . . . . . . . . . . .
Location for Installation . . . . . . . . . . . . . . . . . . . . . . iv, vi M Magenta (M) Ink Cartridge . . . . . . . . . . . . . . . . . . . . 1-2 Main Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2, 1-5 Main Power Switch . . . . . . . . . . . . . . . . . . . . . . . 1-4, 1-9 Mainrtenance Door . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Maintenance Call . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7 Maximum Print Area. . . . . . . . . . . . . . . . . . . . . . . .
V WAKE-UP key. . . . . . . . . . . . . . . . . . . . . . . . . . 1-5, 1-9 Warning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7 Vent Hole. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 W Y Yellow (Y) Ink Cartridge . . . . . . . . . . . . . . . . . 1-2, 3-17 Waiting Time . . . . . . . . . . . . . . . . . . . . . . . . . .
