Specifications

Troubleshooting
Troubleshooting Tips
114
In the Book shadow editing, the
position for shadow erasure is
shifted.
Custom-size paper has been placed
on the Paper Feed Tray.
The Book shadow editing does not
allow custom-size paper to be used.
Set standard-size paper.
Custom-size book or magazine was
placed as an original.
Place a book or magazine on the
Glass Platen so that its binding
section comes to the center of the
paper size placed on the Paper Feed
Tray (or the size specified for the
Size of originals for Book shadow
editing using the Custom Setting
mode).
The size of the original differs from
the Size of originals for Book shadow
editing specified using the Custom
Setting mode.
Check the Size of originals for Book
shadow editing specified in the
Custom Setting mode.
• With “0” selected
Place standard-size paper of the
same size of the original onto the
Paper Feed Tray.
• With “1” through “4” selected
Set the Size of originals for Book
shadow editing to the same size
as the size of the original.
)p.66
Shadow erase processing in the
Book shadow editing does not erase
the central shadow.
The width of the erased central
shadow is too narrow.
Using the Custom Setting mode, set
the Width of central shadow for
Book shadow editing again.
)p.66
Vertical blank lines are found on
printed copies.
The Thermal Print Head has been
smudged.
Open the Master Making Unit Cover
and clean the Thermal Print Head.
)p.99
If this does not solve the problem,
contact your dealer (or authorized
service representative).
The unwanted background of an
original is picked up on copies.
If newspaper or colored (coloured)
paper is used as an original, the
background is picked up on copies.
Set the scanning level to “Auto” (For
EZ3XX only) or lower the level, and
then perform the master-making
operation again.
)p.39
Dirt is found on printed copies. The Glass Platen (and/or the ADF
Scanner Glass) is not clean.
Clean the Glass Platen (and/or the
ADF Scanner Glass). )p.99
Problem Cause Action
REG-LL_EN.book Page 114 Wednesday, September 14, 2011 12:03 PM