Troubleshooting guide

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ComColor Series Troubleshooting Guide 01
<Y00-000>Consumable Errors
These error messages are displayed when it is time to replace consumables or parts that require periodical
replacement.
<Z00-000>Check Settings Errors
These error messages are displayed when a cover or tray is not completely closed or an ink cartridge is not
properly installed.
Message Action to Take
Open the finisher front door and
add staples.
There are no more staples in the finisher. Add staples.
See "Replacing the Staple Cartridge" (p. 3-1) for details.
Open the finisher front door and
add staples for booklet stapling.
Replace the ink cartridge. The ink cartridge is empty.
Replace the ink cartridge for the displayed color. For details on how to replace the
ink cartridges, see "Routine Care" in the "Basic Guide".
Do not remove the ink cartridge until the ink replacement message is
displayed.
When the remaining amount of ink is low, the remaining ink indicator
flashes on the touch panel screen. Prepare new ink cartridges for
colors that are flashing.
The finisher is full of punching
trash.
Open the finisher front door and
dispose of the punching trash.
Dispose of all punching trash inside the punching box of the finisher.
See "Cleaning the Punching Box" (p. 3-4) for details.
Message Action to Take
Close the ADF cover. The ADF cover is not completely closed.
Securely close it.
Close the finisher booklet tray. The finisher booklet tray is not completely closed.
Securely close it.
Close the finisher door. The finisher cover is not completely closed.
Securely close it.
Close the front doors. The front doors are not completely closed.
Securely close them.
Close the Jam Release Cover [G]
([H]).
The jam release cover [G] ([H]) is not completely closed.
Securely close it.
Install the ink cartridge. Either a Non-RISO ink cartridge has been installed or no ink cartridge has been
installed. Install a RISO ink cartridge. Otherwise, contact your administrator.
Safety SW on Standard Tray is
activated.
Reset paper on Standard Tray.
The safety switch on the standard tray is activated.
Check that there are no obstructions below the standard tray or on top of the
paper. Remove any obstructions.
Set Feed Tray1 (Feed Tray2/Feed
Tray3) in place.
Feed Tray1, Feed Tray2, or Feed Tray3 is not completely closed.
Securely close it.