User guide

Page 35
Customer Care
Customer Care
Technical support
Hours of Operation
Monday-Friday 5am-7pm PT
Saturday 8am-4pm PST
Email
[e-mail]
Telephone
[phone]
TDD
[phone]
Fax
[phone]
Web site
www.riohome.com
Solution Library
Customer service
Hours of Operation
Monday-Friday 6am-5pm PT
Email
[e-mail]
Telephone
1-800-468-5846 or [phone]
Fax
[phone]
Rio Product Support
With every Rio product you receive the following support services:
• Unlimited access to the Rio web-based technical information resources, available 24
hours a day every day at www.riohome.com
. Here you will find FAQ files, a knowledge-
base search engine, product updates, and other useful tools.
• Unlimited e-mail support for the duration of your Rio product hardware warranty period.
• Access to the latest software updates and enhancements for Rio product via our Web
site.