About the User Guide Return to Pg.1 Page 1 Rio Digital Audio Receiver User Guide About the User Guide The Rio Receiver User Guide includes the following sections: Introduction Troubleshooting Frequently Asked Questions (FAQs) Glossary Contacting Customer Care Navigating and printing the Rio Receiver User Guide The online Rio Receiver User Guide is in Adobe Acrobat (.PDF) file format. NOTE: We strongly recommend that you use Adobe Acrobat version 4.
Copyright and trademark Return to Pg.1 Page 2 Copyright and trademark Copyright © 2000 SONICblue, Inc. All Rights Reserved. SONICblue, Inc. does not assume any responsibility for errors or omissions in this document or make any commitment to update the information contained herein. Rio is a registered trademark of RioPort.com, Inc. in the United States and/or other countries and is used under license.
Troubleshooting Steps Return to Pg.1 Page 3 Troubleshooting Steps Problem: Rio Receiver can not connect to server. Troubleshooting measures: 1.) Ensure that the Audio Receiver Manager software is loading properly on the server computer. Verify that there is a blue music note icon in the system tray, indicating that the Audio Receiver Manager software has been installed correctly and it sees the Rio Receiver. 2.) Verify that the Audio Receiver manager software is set up properly. 3.
Troubleshooting Steps Return to Pg.1 Page 4 Problem: The Volume Select on the Rio Receiver doesn’t work. Troubleshooting measures: • • The Volume Select on the Rio Receiver will only function when bare wire speakers are connected directly to the device. This uses an amplified signal and allows you to change the volume levels from the Rio Receiver.
Troubleshooting Steps Return to Pg.1 Page 5 Problem: Title track and time counter are too small to see or difficult to read. Troubleshooting measures: The display settings can be modified to suit your preferences. 1.) Click Menu. 2.) Click Change Display. 3.) Click Select Layout. There are a variety of display features. Choosing Big Title from this menu option will increase the font of the information display. You can also choose Adjust Contrast on the Display Settings menu.
Troubleshooting Steps Return to Pg.1 Page 6 5.) At the top of the window select the Rio Connector card or your third party HPNA or Ethernet card that the Audio Receiver Manager software will be serving music over. 6.) Verify that Make music available on this adapter is checked. 7.) If you have not already done so, go to Tools and select Import Music. Follow the prompts to import your music. Problem: I’ve installed the Audio Receiver Manager software, but there’s no musical note icon in the system tray.
Troubleshooting Steps Return to Pg.1 Page 7 Problem: How do I disable Media Sense in Windows Millennium? Troubleshooting measures: 1.) Click Start > Settings > Control Panel. 2.) Double-click Network. 3.) Clic the copy of TCP/IP that is bound to the network adapter you want to configure. For example: TCP/IP: Rio Connector. 4.) Click the IP Address tab and clear the Detect connection to network media box by clicking on it. 5.) Click OK twice and Restart your computer.
Troubleshooting Steps Return to Pg.1 Page 8 Problem: How do I verify the IP Address in Windows 9x on the music server is valid? Troubleshooting measures: 1.) Click Start > Run and type in WINIPCFG. 2.) Click OK. 3.) From the pulldown menu, select the Rio Connector, your third party HPNA card or your Ethernet card. The IP Address shown should be of the form: 169.254.x.y, where x and y can be any number from 2 to 254.
Troubleshooting Steps Return to Pg.1 Page 9 3.) Click Add/Remove to remove and restore the original Internet Explorer settings. 4.) Restart the computer. 5.) Install Internet Explorer 5.01, Internet Explorer 5.01 Service Pack 1, or Internet Explorer 5.5. 6.) For the more savvy computer user, it is possible to install the correct file directly from the shipping Windows Operating System software without re-installing Internet Explorer. The necessary file is named IPHLPAPI.DLL (v5.0.1717.2).
Frequently Asked Questions Return to Pg.1 Page 10 Frequently Asked Questions How do I encode, "rip", the music off my CDs so I can listen to them on my Receiver? There are many encoder programs available on the Web, many of which are free. For example you can go to www.musicmatch.com, www.real.com or www.rioport.com and download the programs that they offer to encode or rip CDs.
Frequently Asked Questions Return to Pg.1 Page 11 Can I install the Audio Receiver Manager program on several computers on my home network? No. The Audio Receiver Manager can only run on one computer at a time. While it is possible to change the server computer in the home, it is not recommended to operate multiple instances of the Audio Receiver Manager on one network. Can I stream music from other machines in the house? Yes.
Frequently Asked Questions Return to Pg.1 Page 12 • • • Connect your Rio Receiver to a home stereo system using the red and white RCA OUT jacks provided. This will allow you to integrate your Rio Receiver into your home entertainment system. Use the spring clips, which are powered outputs, for bare wire bookshelf speakers. The Rio Receiver outputs 10 watts per channel. It is recommended that you choose speakers that have an operating range that include 10 W.
Frequently Asked Questions Return to Pg.1 Page 13 Will the Rio Receiver work with 10 Base-T Ethernet network adapters? Yes. The Rio Receiver supports a 10 Mb Ethernet connector. You can connect your Rio Receiver to an Ethernet hub with standard Category 5 network cable or directly to a host PC using an Ethernet crossover cable. When I change my Display Settings or Contrast on the Rio Receiver, they are not always saved.
Frequently Asked Questions Return to Pg.1 Page 14 When playing an MP3 file that was encoded using Variable Bit Rate on the Rio Receiver, the rate shows as being “A Fixed Rate”. Why? Depending on the encoding method for your Variable Bit Rate (VBR) music files, the displayed bit rate may vary. It may show as 32 kb/s or as a fixed average of the bit rate for the selected track.
Glossary Return to Pg.1 Page 15 Glossary AAC Advanced Audio Coding (AAC) is one of the audio compression formats defined by the MPEG-2 specification. AAC used to be called NBC (Non-Backward-Compatible), because it is not compatible with the MPEG-1 audio formats. AAC may eventually replace MP3 since it offers better sound quality and greater file compression. Bit Rate, file compression Bit rate denotes the average number of bits that one second of audio data will consume.
Glossary Return to Pg.1 Page 16 Gracenote Gracenote, formerly known as CD Database (CDDB), is an vast database of CD information that includes disc name, song titles and other information. Gracenote supports hundreds of different third party software CD players. Access to the Gracenote service is offered free of charge to end-users. Visit the Gracenote website for more information.
Glossary Return to Pg.1 Page 17 WMA Windows Media Audio (WMA) is the compressed audio format that Microsoft is positioning as a replacement for MP3. WMA may replace MP3 since it offers greater file compression—twice that of MP3—at the same or better sound quality.
Contacting Customer Care Return to Pg.1 Page 18 Contacting Customer Care Technical Support - US Hours of Operation: Mon.-Thurs. 5am-7pm PT Fri. 5am-11am 1pm-7pm PT Sat. 8am-4pm PT Email customersupport@riohome.com Telephone 1(541)-967-2450 Fax 1(541)967-2401 TDD 1(541)967-2451 Technical Support Wizard www.riohome.com Customer Service - US Hours of Operation: Mon.-Thurs. 6am-5pm PT Fri. 6am-11am 1pm-5pm PT Email customersupport@riohome.
