Operating instructions

Rinnai New Zealand Limited RDV3610 Operation Manual: 11620-D
04-10
19
Troubleshooting
Symptom Cause Solution
Burner will not light No power present
No gas present
Power cut
Air in gas pipe
Ignition failure
Ensure power cord is plugged in and turned on
Ensure gas supply is turned on
Re-ignite after power is restored
Purge air—installer to do
Repeat ignition steps
Smell of gas Leaking gas Turn off gas at meter or LPG cylinder and call installer
Small soot deposit on
logs
Normal operation No action required
Severe soot deposits
forming on logs or
glass
Inadequate ue system, incor-
rect gas pressure or log mis-
alignment
Contact a Rinnai Service Centre
Condensation on glass Normal operation Allow heater to warm up and condensation will
disappear
Streaky lines on glass Normal operation Clean glass
Fire comes on at the
wrong time
Program not set correctly Check program periods and AM/PM is correctly set on
controller
Controller display
blank
Flat batteries Check batteries are in place correctly or replace with
new batteries
Heater keeps turning
itself off
Set room temperature has been
reached
Normal operation, heater has turned off as the room
has reached the set temperature. If you wish to
override this and have the heater continually on, revert
to ame mode, or increase set temperatures (maximum
32 °C).
During installation there will be an initial burning in period where some smoke and smell may
be experienced. This is a normal part of the operation.
The appliance is tted with an overheat safety switch. Under overheating conditions this switch
will shut off the appliance. If the appliance shuts off repeatedly servicing may be required.