WARRANTY BOOKLET Continuous Flow Water Heaters Register online at www.rinnai.com.
Rinnai Continuous Flow Water Heating Products Warranty Warranty Terms The benefits to the consumer given by this warranty are in addition to all other rights and remedies of the consumer under a law in relation to the goods or services to which the warranty relates. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.
04 Rinnai Hot Water Warranty 1 Year 1 Year Parts Labour 1 Year 1 Year 3 Years(2) 3 Years(2) Labour 1 Year 1 Year 3 Years(2) 10 Years 3 Years(2) 12 Years Heat Exchanger 1 Year 1 Year 3 Years(2) 3 Years(2) All other components All B Series Models All other components Parts Heat Exchanger All INFINITY Models 1 Year 5 Years (1) 3 Years(2) 12 Years Heat Exchanger 1 Year 1 Year 3 Years(2) 3 Years(2) All other components All HD / HDC Models 1 Year 1 Year 3 Years 3 Years Sma
Definitions Domestic Use: The warranty periods that are allocated under “Domestic Use” are based on hot water usage patterns of a typical family. Rinnai “Domestic Use: warranty periods apply to: 1. Water heaters installed to supply heated water to domestic dwellings. 2.
Warranty Conditions 1. This warranty applies to products which are manufactured on or after the date of publication of this warranty but before the next date of publication of this warranty. 2. All terms of this warranty are effective from date of completion of installation of the appliance(s) and the attending service person reserves the right to verify this date by requesting proof of purchase or a copy of the certificate of compliance prior to the commencement of any warranty work.
10. This warranty applies to water heaters connected to a water supply where the water chemistry and impurity levels do not exceed the limits specified in Table 2. The water supply from water utilities is deemed to comply with these requirements. 11. For solar hot water applications, the models in Table 1 must be converted by Rinnai to be solar compatible and must be installed as a component of a Rinnai solar hot water system.
3. Failure due to incorrect or unauthorised installations. 4. Failure or damage caused by alterations, service or repair work carried out by persons other than Rinnai Service persons or service agents. 5. Where it is found that there is no fault with the water heater and the issues is related to the plumbing installation or is due to the failure of water, electric or gas supplies or corrosive atmosphere. 6.
Need a Service? Rinnai appliances like any, benefit from regular maintenance in order to maximise ongoing performance. We recommend that our appliances are serviced at least every 2 years to minimise any potential down time, ensure safety of the product and ultimately prolong the life span of the unit. To support this, our highly experienced 1st-Care Service Team are available to assist with any of your ongoing service and installation needs.
Heating Solutions for indoors Rinnai Energysaver® Power Flued Gas Heating The Rinnai Energysaver® range of Power Flued heaters achieve an ideal balance of an even spread of warm clean air throughout the room, at efficiency levels which out perform most other heating systems. Thermostatically controlled for true peace of mind, the new Rinnai Energysavers offer the ultimate in comfort and safety. • • • • • • • Efficiency rating between 4.2 - 4.
Decorative Solutions for outdoors Rinnai Luminaire Outdoor Gas Flame Fire The Rinnai Luminaire is set to revolutionise outdoor entertaining as we know it. With a full range of installation options, this new decorative outdoor flame fire will suit any external setting. Available as a simple freestanding fire or with single or double sided (see-through) cabinets with optional doors.
RINNAI AUSTRALIA PTY. LTD ABN 74 005 138 769 10-11 Walker Street Braeside VIC 3195 National Helpline National (Mon-Fri 8am - 6pm EST) Phone: 1300 555 545 Fax: 1300 555 655 For further information visit www.rinnai.com.au 24.06.