Handbook

4 Rinnai Continuous Flow and Instantaneous Hot Water Warranty
TABLE 1  CONTINUOUS FLOW & INSTANTANEOUS WATER HEATERS
Continuous/Instantaneous Water Heaters
Product Group Heat Exchanger All Other Components Labour
Domestic Use
Innity Models
(3)
12 Years or Extended 25
Year Option
(1)
3 Years
(2)
3 Years
(2)
Builders Models
(3)
10 Years or Extended 15
Year Option
(1)
3 Years
(2)
3 Years
(2)
Innity Enviro Models
(3)
12 Years 3 Years
(2)
3 Years
(2)
HD and HDC Models
(3)
12 Years 3 Years
(2)
3 Years
(2)
Hoto 10
Instantaneous
(3)(5)
10 Years 3 Years 3 Years
Commercial Use
Innity Models
(3)
1 Year 1 Year 1 Year
Innity Enviro Models
(3)
1 Year 1 Year 1 Year
HD and HDC Models
(3)
5 Year
(6)
1 Year 1 Year
Hoto 10
Instantaneous
(3)(5)
1 Year 1 Year 1 Year
Accessories
Domestic Use
SmartStart® Water Saver (REU-CUG1) 3 Years
Water Controllers 3 Years
All other Accessories 1 Year
Commercial Use
SmartStart® Water Saver (REU-CUG1) 1 Year
Water Controllers 1 Year
All other Accessories
(4)
1 Year
(1) See terms and conditions for Extended Warranty Option
(2) Five years if two or more controllers are installed in domestic applications.
(3) The models in this table are unsuitable for solar hot water applications. Any failure or service issue when installed in a solar hot
water application is not covered by warranty. Exceptions to this are HD/HDC models for Rinnai Demand Duo commercial
applications using solar boosting and models in this table converted by Rinnai specically for solar applications and for use in
Rinnai solar hot water systems. See Conditions and Exclusions for more details.
(4) Accessories include pipe covers, recess boxes, security brackets, ue diverters and coaxial ueing.
(5) These models must not be installed in areas where the temperature remains below 0°C for extended periods. Frost failures are
not covered by warranty
(6) One year on heat exchanger when pre-set to 85 or 95°C.