Installation guide

Rinnai Continuous Flow Water Heating Specication Guide 02-13 | 49
General warranty terms
Rinnai reserves the right to
make modifications and change
specifications and its parts without
notice.
For the purposes of the Consumer
Guarantees Act 1993, Rinnai only
guarantees the availability of repair
facilities and spare parts for the
express warranty periods recorded
in the ‘Warranty Summary’.
If the Rinnai Continuous Flow
Water Heater is being acquired for
personal, domestic or household
use, this warranty does not limit
any consumer rights or guarantees
that may apply under the
Consumer Guarantees Act 1993.
If the product is being acquired
for the purposes of a business,
the provisions of the Consumer
Guarantees Act 1993 do not apply
and no other warranties (either
express or implied by law) apart
from those stated in this warranty
apply.
Warranty terms and conditions
1. All terms of this warranty are
effective from the date of
installation. The attending
service person reserves the
right to verify this date by
requesting a copy of the
certificate of compliance prior
to the commencement of any
warranty work. Certificate of
compliance must be issued
by the installer by law in New
Zealand.
2. All Rinnai appliances must
be installed, commissioned,
serviced, repaired and
removed in accordance with
the manufacturer’s installation
instructions, local regulations,
and municipal building codes
by persons authorised by local
regulations to do so.
3. All appliances must be
operated and maintained
in accordance with
manufacturer’s operating
instructions.
4. The warranty applies only to
the components supplied
by Rinnai. It does not apply
to components supplied by
others, such as, isolating
valves, electrical switches, pipe
work, electrical cables, fuses,
and where applicable flue
systems supplied by others,
but not limited to these.
5. Where the appliance has not
been sited in accordance with
the installation instructions
or installed such that normal
service access is difficult, a
service charge will apply. If at
the discretion of the attending
service person the installation
is deemed illegal or access
is dangerous, service will be
refused. Any work required to
gain reasonable access to the
appliance will be chargeable
by the attending service
person (for example, removal
of cupboards, doors, walls, or
the use of special equipment
to move components, but not
limited to these).
6. Where a failed component
is replaced under warranty,
the balance of the original
appliance warranty will remain
effective. The replacement
part or appliance does not
carry a new warranty.
7. Rinnai reserve the right
to transfer functional
components from defective
appliances if they are suitable.
8. Rinnai reserve the right to
have the installed product
returned to the factory for
inspection.
9. Where the water heater
is installed outside the
metropolitan area or further
than 40 km from a Rinnai
authorised service centre,
travel costs shall be the
owner’s responsibility.
Warranty exclusions
The following exclusions may
cause the warranty to become void
and will result in a service charge
and costs of parts (if required).
1. Accidental damage and acts
of God.
2. Failure due to abuse or misuse,
improper maintenance or
improper storage.
3. Failure due to incorrect or
unauthorised installations.
4. Failure or damage caused by
alterations, service or repair
work carried out by persons
other than Rinnai service
persons or service centres.
5. Where the water heater has
failed directly or indirectly as
a result of poor water quality
outside the limits specified.
6. Where it is found that there
is no fault with the appliance
and the issue is related to
the installation or is due to
the failure of electric or gas
supplies.
7. Subject to any statutory
provisions to the contrary,
Rinnai does not accept:
a. liability for consequential
damage or any
incidental expenses
resulting from any breach
of the warranty.
b. claims for damage
to building or any other
consequential loss either
directly of indirectly due
to leaks from the
appliance or any other
faults.