Owner's Manual

70 C199 Manual
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You must contact a licensed professional for the repair of a product under this Limited Warranty. For the name of a
licensed professional please contact your place of purchase, visit the Rinnai website (www.rinnai.us), call Rinnai at
1-800-621-9419 or write to Rinnai at 103 Internaonal Drive, Peachtree City, Georgia 30269.
Proof of purchase is required to obtain warranty service. You may show proof of purchase with a dated sales receipt,
or by registering within 30 days of purchasing the product. To register your tankless water heater, please visit
www.rinnai.us. For those without internet access, please call 1-866-RINNAI1 (746-6241). Receipt of Registraon by
Rinnai will constute proof-of-purchase for this product. Registraon of product installed in new home construcon
may be veried with a copy of the closing papers provided by the inial home buyer. However, Registraon is not
necessary in order to validate this Limited Warranty.
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This Limited Warranty does not cover any failures or operang dicules due to the following:
 accident, abuse, or misuse
 alteraon of the product or any component part
 misapplicaon of this product
 improper installaon (such as but not limited to)
 product being installed in a corrosive
environment
 condensate damage
 improper venng
 incorrect gas type
 incorrect gas or water pressure
 absence of a drain pan under the appliance
 improper maintenance (such as but not limited to
scale build-up, freeze damage, or vent blockage)
 incorrect sizing
 any other cause not due to defects in materials or
workmanship
 problems or damage due to res, ooding, electrical
surges, freezing or any acts of God.
 any damage caused by poor water quality
 operang the water heater with anything other than
potable water at all mes
 force majeure
This Limited Warranty does not apply to any product whose serial number or manufacture date has been defaced.
This Limited Warranty does not cover any product used in an applicaon that uses chemically treated water such as a
pool or spa heater.
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No one is authorized to make any other warranes on behalf of Rinnai America Corporaon. Except as expressly
provided herein, there are no other warranes, expressed or implied, including, but not limited to warranes of
merchantability or tness for a parcular purpose, which extend beyond the descripon of the warranty herein.
Any implied warranes of merchantability and tness arising under state law are limited in duraon to the period of
coverage provided by this Limited Warranty, unless the period provided by state law is less. Some states do not allow
limitaons on how long an implied Limited Warranty lasts, so the above limitaon may not apply to you.
Rinnai shall not be liable for indirect, incidental, special, consequenal or other similar damages that may arise,
including lost prots, damage to person or property, loss of use, inconvenience, or liability arising from improper
installaon, service or use. Some states do not allow the exclusion or limitaon of incidental or consequenal
damages, so the above limitaon may not apply to you.
This Limited Warranty gives you specic legal rights, and you may also have other rights which vary from state to state.
www.rinnai.us/warranty