User Guide

The Alerts log can be filtered to find a specific Alerts of your choice or click on the “Go To

Report” link to go to the QoS “Calls” page with call records specific to the alert trigger or access

the Alert settings by clicking the “Alert Name” link to make any modifications. Alerts Log page

provides a one stop space for you to conveniently monitor and manage all of your alerts.

Download

The Alert Log page also features a “Download” option at the top of the page.

All the information displayed in the “Triggered Alerts Log” table can be downloaded into an

Excel file for further analysis. Excel file will be downloaded as:

“RC_ALERTS_Alerts_Log_Date_Time.xls”

The Excel file will have two tabs;

Filters: List of all the filters applied to the downloaded log file

Details: Triggered Alerts Log table