User Guide

Clicking on the link provided under the “Link to the Report” or “Go to Report” button, will take
you to the QoS report “Calls” page filtered out to specific calls that resulted in Alerts to be
triggered.
Alert Log
Alert Log page helps you keep track of all the alert notifications from the Alerts in your account
over the last 6 months period. Alert Log page is the second tab on Alert Management page and
features three main sections:
● Search & Filter
● Events Trend Graph
● Triggered Alerts Log
Search & Filter
On the Alerts Log page, you can search Alerts by Alert Name or Alert Owner. Search of a
specific alert or alerts by a specific user updates the graph and the log with data on those
alerts. You can narrow down using “DATE RANGE” Filter to alert notifications that occurred
during a specific date range. By default Alert Log page filters alert logs of last 7 days.
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