Owner's Manual

Verbal Password
(Professional monitoring only)
If the monitoring center calls, you and your
emergency contacts will be asked to verify
your identity. To do this quickly, we use a
verbal password.
Choose a verbal password you'll remember
and store it in a safe place. It should be:
• A single word (no spaces) or a number.
• Different from any Keypad access
codes used to arm and disarm.
If you forget your verbal password, use
the Ring app to create a new one.
Important! Share your verbal password
with all of your emergency contacts.
Emergency Contacts
(Professional monitoring only)
When your Alarm Pro sends an alarm signal
to the monitoring center, they call your list of
emergency contacts-people you trust to take
care of your home if you can't be reached. We
suggest giving emergency contacts Shared or
Guest User access to your Alarm Pro.
Emergency contacts need to:
• Answer their phone and handle emergencies
• Respond to your address if assistance
is needed and disarm the alarm
• Unlock your home to give emergency
responders access
If your emergency contacts change or get a
new phone number, don't forget to update
the Ring app.
Make sure your emergency contacts
save our number!
When we call during an emergency,
everyone needs to answer the call.
Ring Monitoring: 833 - 209 - 2159
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