Warranty

DAMAGES. IF RING INC. CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES,
THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN
DURATION TO THE WARRANTY PERIOD. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW
LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE
SHALL BE NO LIABILITY ON THE PART OF RING INC. FOR ANY SPECIAL, INDIRECT, INCIDENTAL
OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR
PROFITS, WHETHER OR NOT FORESEEABLE. SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION
AND EXCLUSIONS MAY NOT APPLY TO YOU.
II. THEFT PROTECTION
If your Ring camera or doorbell product is stolen at any time after your purchase, Ring will replace the
stolen device at no charge to you. This theft protection is not transferrable and applies only to the original
consumer purchaser. Coverage of this theft protection is limited to one (1) replacement only for each Ring
camera or doorbell product that you have purchased. Theft protection does not apply to any products
purchased from third party sellers on Amazon, eBay, and other online marketplaces. Any claim based on
theft of your Ring camera or doorbell product must be submitted within fifteen (15) days of the theft and
include the original sales receipt, and a copy of a police report evidencing that you reported the theft to
the police. Failure to report the theft to police voids this theft protection.
III. How to obtain service / replacement
To obtain the benefit of the above limited warranty or theft protection, please contact Ring community
support at: [e-mail]
+ 1(800) 656-1918 (US)
+ 1(310) 929-7085 (International)
For warranty requests: Please be prepared to describe the product that needs service, the nature of the
problem and to provide proof of purchase. You will also be required to return your existing device in
accordance with directions that will be provided by Ring. Ring has no warranty obligations with respect
any products that are excluded from warranty pursuant to Paragraph 2 above, as reasonably determined
by Ring, and the owner of such device shall bear all shipping costs for the return of such product to
owner. Any claim under this Limited Warranty must be submitted to Ring before the end of the warranty
period described above. Please allow up to fourteen (14) business days for your warranty request to be
processed. For replacement requests: Please be prepared to describe the product that needs to be
replaced and a copy of the police report. Please allow up to fourteen (14) business days for your
replacement to be processed.
Effective October 24, 2016