Owner's Manual
Table Of Contents
False alarms
A "false alarm" occurs when
someone
or
something
accidentally
triggers
your
Alarm
and
the
siren
sounds,
but
there
is
no
real emergency.
False alarms
divert
emergency
responders
from
true
emergencies,
and
home
and
business
owners
could
be
charged fines
for
false
alarms. The best way
to
prevent
false alarms
is
to
understand
and
avoid
the
causes.
Causes
of
false alarms:
• Using Entry
and
Exit Delays
that
are
too
short.
•
Not
answering
the
phone
when
the
monitoring
center
calls.
•
Forgetting
your
verbal password.
•
Forgetting
to
share
the
verbal password
with
emergency
contacts.
• Placing a
Motion
Detector
across
from
a
heat
source.
•
Arming
in
Away
Mode
instead
of
Home
Mode
when
there
are
people
inside.
Ways
to
prevent
false alarms:
• Make
your
emergency
contacts
Shared Users in
your
Ring app.
• Share
the
verbal password
with
your
emergency
contacts.
• Make sure
that
everyone
at
your
property
knows
how
to
arm
and
disarm
the
Alarm.
• Make sure
everyone
with
lock access
to
your
property
has Alarm access too.
• Save
the
Ring
monitoring
center
phone
number
833-209
-2159
as
a
phone
contact
with
a
unique
nngtone.
• Make sure all Ring
Alarm
users
know
when
to
use
Home
and
Away Modes.
• Set
your
Entry Delay
to
give
enough
time
to
disarm
the
Alarm
after
opening
the
door.
• Set
your
Exit Delay
setting
to
give
you
enough
time
to
exit
and
close
the
door.
• Check
that
your
Motion
Detectors are
not
aimed
at
heat
sources
or
windows,
both
of
which
can
trigger
false alarms.
For
more
tips
on
avoiding
false alarms, visit:
ring .com/alarm-faq