Full Product Manual

2524
Owners and Shared Users
You can invite trusted people to use your Ring Alarm, and provide them with limited access.
Owners
The Owner is the
master account
used to set up
your Ring Alarm.
Shared Users
Best for family
members, trusted
friends, caregivers,
and pet sitters.
Guest Users
Best used for
short-term
visitors and
contractors.
Arm and Disarm
Arm and Disarm digitally via the app
(Ring Protect required)
View cameras
Change device settings
Add and delete users
Access billing and account settings
Requires an email address for
account setup
Can have access limited by a schedule
Adding and removing Shared Users
and Guest Users
To add users to your account, open the Ring app
and tap Menu, then tap Settings, then Users.
Shared Users
Choose your new Shared User's unique access code,
then tap Send Invite. The invite expires in seven
days, but you can always resend it, if needed.
Guest Users
Choose your guest’s unique access code and give it
to them directly, as there will be no email. You can
also add a schedule to specify when your Guest User
can arm and disarm.
You can remove Alarm access for Shared Users or
• To remove Alarm access without deleting a
Shared User, tap their name and then the toggle
next to Alarm Base Station. This user can still have
camera access, if available.
• Delete any user from your Ring account by
tapping on the user’s name, then tapping
Remove User.
Managing alerts
(Ring Protect required)
Your Ring Alarm can send notifications to your
phone and email when the Alarm begins to sound,
when a device has a low battery, and for a variety of
other events.
To adjust your alerts, open the side menu, tap
Settings, and select Alarm Alerts. Each Ring app
Shared User can turn on and o alerts without
impacting other users.
Note: Emergency Alarming alerts can never be
turned o.