Owner's Manual

Preventing false alarms
What is a false alarm?
A llfalsE:? alarnl
11
is vvhen an arr-r1 system goes
into an emergency state vvhen no enlergency is
occurr-ing.lfyour syster11 is self-monitor-ed) this
is annoying) but gener-ally harmiE:?SS.
Hovvever-~ If your systen1 is professionally
r-nonitored) a false alan11 can cause an
emergency signal to be sent to the rllonitoring
station. This could result in an unnecessary
dispatch requ being sent to your Police or-
Fir-e Depar-unent.
False a!arnls can
divert enler-gency nders
frorll tr-ue enlergencit.~s and often result in the
ovv'ner of the alarm nl r:..)aying a fine.
irnportant to rnake sure that you understand
and inlplerllent son1e simple steps help you
reduce or elirninate the chance of a false alarnl.
Some suggestions to reduce false alarms
• Makt.~ sur-e that you and otht.~rs vvho Vv'ill use
Ring
Alarnl aJe fully trained on hovv to use the
systeril and have access to a disarnl passcode.
This includes anyone vvho has a key to your
house and is allovved to be therE:? vvhen you
ar-en)t horne.
If
sorlleonE:~ has access to your home) you can
give thE~m a personal access code. Personal
access
codes lovv you to keE:~p track of vv'ho is
using your systenl.
• If
you need to change the batteries in any
your Contact Sensors or Motion Detectors)
disarrll Ring ;\larnl befor-E: replacing thenl.
• Bt.:: sur-e that your doors and vvindovvs close
tightly.
Adjust any hinges and str-ike platt.~s so
that
the door moves no nlor-E~ than
1
/4 inch
vvhen
pushed.