User guide
Rimage DL5200/DLN5200 User Guide
Important Information
This section provides support contact information, cautions and warnings, and product specifications for the
DL5200/DLN5200.
Support Information
US, Asia/Pacific, Mexico/Latin America Europe
Rimage Corporation
7725 Washington Avenue South
Minneapolis, MN 55439
USA
Attn: Rimage Services
Rimage Europe GmbH
Albert-Einstein-Str. 26
63128 Dietzenbach Germany
Contact Rimage Services:
www.rimage.com/support.html
Email: http://www.rimage.com/support_form.cfm
Telephone:
North America: 800-553-8312
Asia/Pacific, Mexico/ Latin America: 952-946-0004
Fax: 952-946-6956
Contact Rimage Services Europe:
www.rimage.com/support.html
Email: support@rimage.de
Telephone: +49-(0) 1805-7462-43
Fax: +49-(0) 6074-8521-100
When you contact Rimage Services, please
provide:
My Rimage Product Information:
Copy this information from your Rimage Product for future
reference.
• Unit serial number and software version.
Serial Number:
• Functional and technical description of the problem.
Product Name:
• Exact error message received.
Date of
Purchase:
Learn More Online
At www.rimage.com/support.html, you can experience Rimage’s world-class Support and Services.
1. Select your product family. 2. Select your product. 3. Learn more on your product
page.
From your product page you can access:
y Information about the latest software and firmware updates
y Product specifications
y The latest documents
y Current firmware and driver downloads
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