Installation guide

Rimage 2000i™ Knowledge Base
The orders get stuck in the queue.................................................................................... 21
The last disc does not print............................................................................................... 22
My printer seems like it is printing, but it does not print the disc...................................... 23
Why does my job fail to start when using OfficeNet Software Suite 5.x to 6.x?............... 23
Why can I not record DVDs when I have DVD-R drives in my autoloader? .................... 23
Recorder.......................................................................................................24
There are recorder failures............................................................................................... 25
There is no power to the recorder. ................................................................................... 27
The recorder tray will not open......................................................................................... 27
The recorder does not recognize the media..................................................................... 27
Print Quality .................................................................................................28
There are a lot of rejects................................................................................................... 29
The finished disc has noticeable bands in the printed disc.............................................. 29
The print has streaks........................................................................................................ 30
The print is smearing........................................................................................................ 30
The print is grainy............................................................................................................. 30
The print is not masking or prints on the hub. .................................................................. 30
The print is “off” color or is printing “faint.”........................................................................ 32
Gripper .........................................................................................................33
The printer (gripper fingers) is not clamping properly. ..................................................... 33
Server ...........................................................................................................34
The Production Server will not start or has crashed. ....................................................... 35
The Bridge Server will not start. ....................................................................................... 35
The Production Server can not attach to the printer. ....................................................... 36
The Production Server will not connect to the Messaging Server.................................... 37
Jobs will not process. ....................................................................................................... 38
If all else fails...............................................................................................40
August 3, 2007 ©Rimage 2007