Installation guide

Rimage 2000i™ Knowledge Base

My printer seems like it is printing, but it does not print the disc.

1. Install the latest Service Pack. To find the latest service pack, refer to the Downloads tab

on the Support website. Navigate:

www.rimage.com > Support > Desktop > 2000i. Select the

Downloads tab. Download the latest service pack.

2. Open the Disc Color printer driver.

• Using Windows 2000, navigate: Start > Settings > Printers. The Printers window opens.

• Using Windows XP, navigate: Start > Printers and Faxes. The Printers and Faxes

window opens.

3. Right-click on Disc Color 480i. A dropdown menu displays.

4. From the dropdown menu, select Printing Preferences. The Disc Color 480i Printing

Preferences dialog box opens.

5. Select the Mask Settings tab.

6. Select Set Default. All mask settings are changed to the default settings.

 Note: If you are printing on the discs from the Rimage media kits, set the Inner Diameter

setting to 24 mm.

7. To save the change, select OK.

8. Close the Print window.

9. Resubmit your job.

Why does my job fail to start when using OfficeNet Software Suite 5.x to

6.x?

To resolve this issue, refer to the QuickDisc orders won't start document. Rimage supports only

OfficeNet 6.4 and later on the Rimage 2000i.

Why can I not record DVDs when I have DVD-R drives in my autoloader?

If you are using OfficeNet, version 6.x or later, refer to the Change the media type setting

document.