User guide

Rimage AutoPrinter™ User Guide
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Important Information
This section provides support contact information, safety and compliance information, and product specifications
for the Rimage AutoPrinter.
5BSupport Information
US, Asia/Pacific, Mexico/Latin America
Europe
Rimage Corporation
7725 Washington Avenue South
Minneapolis, MN 55439
USA
Attn: Rimage Services
Rimage Europe GmbH
Albert-Einstein-Str. 26
63128 Dietzenbach Germany
Contact Rimage Support:
Website: www.rimage.com/support
KnowledgeBase: http://rimage.custhelp.com
Login and select the Ask a Question tab.
Telephone:
North America: 800-553-8312
Asia/Pacific, Mexico/ Latin America: 952-946-0004
Fax: [phone]
Contact Rimage Europe Support:
Website: www.rimage.de
Email: [e-mail]
Telephone: [phone]
Fax: [phone]
When you contact Rimage Services, please
provide:
• Unit serial number and software version
• Functional and technical description of the problem
• Exact error message received
My Rimage Product Information:
Copy this information from your Rimage Product for
future reference.
.
Note: Make sure you update the Serial Number
here anytime you receive a replacement
AutoPrinter.
Serial Number:
Product Name:
Date of Purchase:
6BLearn More Online
At Hwww.rimage.com/supportH, you can experience Rimage’s world-class Support and Services.
From the Support home page:
1. Select your Product Series.
2. Select your Product.
3. Learn more on the Product page.
From your product page you can access:
• Information about the latest software and
firmware updates
• Product specifications
• The latest documents
• Current firmware and driver downloads
7BTechnical Support and Product Updates
Support for the Rimage AutoPrinter is available through your authorized reseller.
J Important! Make sure that you register your AutoPrinter so Rimage can notify you of upgrades as they
become available. Registration for products using Rimage software versions 8.2 or higher is now managed
through the Rimage website at
www.rimage.com/support/warranty-registration.