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Rimage Producer II Limited One Year Warranty
Rimage warrants, to the original end user only, that all non-consumable parts of the Producer II family of
automated products will be free from defects in material or workmanship for 12 months, according to the
following terms:
• Rimage will replace or repair, at Rimage's discretion, any non-consumable parts found defective within
the Warranty period.
• Valid from the date Rimage ships the product to you.
• Factory depot repair:
 To Rimage’s location in Minnesota from a location within the US or Canada with a typical response
of 15 business days.
 To Rimage’s location in Germany from a location in Europe with a typical response of 15 business
days.
 To Rimage Minnesota from a location that is not in the US or Canada with a typical response of up
to 25 business days.
• Advanced Replacement or faster response Maintenance Contracts are available for an additional fee.
• Rimage will pay ground service freight charges for components shipped to you.
The use of non-Rimage certified parts may void this warranty.
This Warranty does not include the following:
• Work done at the customer's location, or customer's loss of data.
• Shipment costs of equipment or components returned to the Rimage factory.
• Software and/or firmware enhancements released after purchase of the product.
• Equipment malfunctions as a result of repairs made by technicians who are not authorized or certified
by Rimage.
• Equipment or parts that were tampered with, misused, neglected, or that were modified in any respect
without the written consent of Rimage.
• Equipment or parts that have been damaged due to shipping or accidents, or damaged by lightning,
storms, water, or power surges.
• Printer consumables including ribbons, retransfer ribbons, or print head.
You may not assign this Warranty without Rimage's written consent. Rimage is the intended beneficiary of
this Warranty; if there is any inconsistency between this Warranty and any other agreement included with or
relating to Rimage products, this Warranty shall govern. If any term of this Warranty is illegal or
unenforceable, the legality and enforceability of the remaining provisions are not affected or impaired. This
Warranty is to be interpreted under the laws of the State of Minnesota, without giving effect to conflict of law
rules.
Rimage must receive written notice of any claimed defect or failure to perform within five (5) days after such
failure or defect is first observed. For warranty service, call Rimage at [phone].
The Limited Warranty set forth above is Rimage's only Warranty in connection with the Rimage Producer II
family of products. All other Warranties, whether written or oral, express or implied, contractual or statutory,
including, but not limited to any Warranties of merchantability or fitness for any particular purpose are
specifically excluded and disclaimed. In no event shall Rimage's liability under this Warranty exceed the
obligation to repair or replace, at Rimage's discretion, a Warranted product, and, without limiting the
foregoing, Rimage's liability under this Warranty shall not exceed the cost of the covered product.
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