Technical data

What to do if ...?
ENGLISH
29
1. Ceramic glass
pane soots up
too quickly
2. Appliance does not
draw properly
3. Appliance does not
burn properly
4. Appliance smells
strongly and there
is smoke outside
5. Lacquer does not
harden
6. Escape of fumes on
relaying and during
the heating phase
Problem Reason Solution
➧ Poor draft
➧ Incorrect regulation
➧ Too much fuel
➧ Wet wood
➧ Wrong fuel
➧ Chimney draw is inadequate
➧ Appliance is sooted up inside
➧ Weather influence
➧ Incorrect heating up
➧ Burning-in phase
➧ Appliance is dusty/dirty
➧ Burning-in phase not
completed properly
➧ Chimney draw inadequate,
flue connection not sealing
Basically: From time to time (depen-
ding on usage), each glass
pane must be cleaned using a special
glass cleaner (e.g. the “Thermohit”
brand)
Discuss with chimney sweep/main-
tenance engineer (if necessary raise
the chimney or fit a chimney cap).
Adjust the air damper in accordance
with the operating instructions (if
the secondary air is closed-off, the
glass pane will soot up very quickly,
but under normal specified opera-
ting conditions, it may burn off
again)
See item “Max. fuel quantities”
See item “Clean combustion” - if
necessary, use wood briquettes (these
are uniformly dry)
or: The glass panes dirty quicker when
using coal briquettes, than when using
wood
See item ”Inform. on heating practice.”
See item “Cleaning and maintenance”
See item “Firing up”
See item “Firing up”
See item “Operation” (Hardening of
the lacquer)
See item “Convection air openings”
See item “Operation” (Hardening of
the lacquer)
Check connections and re-seal if
necessary
If, after referring to this troubleshooting guide, your problem persists, contact your specialist dealer or
registered chimney sweep/maintenance engineer.
TROUBLESHOOTING