Instruction manual

32
17)
Canon Error Messages
If one or more of your ink cartridges
cannot be recognised, please ensure
that the cartridges are clicked into
position and/or the chips are correctly
placed on the cartridges.
The most common cause of this issue
is the blockage or damage of the LED
as per page 9.
Ensure the printer lid is closed when
checking cartridge recognition.
Ambient light in some situations can
affect the LED sensors. Failure to
close the lid while testing can result in
cartridge recognition error messages.
To check that the LED’s have not been
damaged, bring the cartridges to the
change position. Once in position
unclick and re-click into position all the
cartridges. If the LED light of a
cartridge is not functioning (flashing or
constant) it is most likely that the chip
is faulty or damaged. In this case the
chip may need to be replaced.
In unusual cases this message may
appear if the chips have been mixed up
and fitted to the incorrect CISS
cartridge. (i.e. Yellow OEM cartridge
chip on a Blue CISS cartridge). The
solution in this case is to remove all
chips and re-attach to OEM cartridges
to identify which chip belongs to each
coloured cartrid
g
e
Ensure that the printer senor has been
pushed down and secured using a
piece of blu-tack or tape as per page
14
When your printer turns on it performs a check
of the LED lights emitting from the cartridge
chips. This is done when the cartridges are at
the left most position. The LED light shines
through the clear plastic of the cartridge to the
sensor. If the sensors cannot detect the light
the printer will produce an error message
similar to the one pictured above. If this
happens check the cartridges to make sure
nothing physical impacting on the LED. The
most common explanation is a missing LED,
accidently cut off when removing the chips from
the OEM cartridges