Instruction manual
31
Does the printer still display
‘Ink tank errors have occurred’
on the screen?
Re-click the cartridge back
into position and repeat the
steps in section 16) for the
next cartridge in sequence
.
Does the error message
indicate that the cartridge is
not being recognised?
Something is interfering with
the chip or the chip is faulty.
Please check the LED is not
damaged & is clean of ink.
Insert the cartridge & test the
p
rinter a
g
ain.
Are you able to resume
printing?
Congratulations you have
fixed your problem
Check the position of the chip on the
cartridge ensuring it is horizontal. Clean
the chip & LED with a damp tissue. If the
problem presets contact RIHAC
PRINTING
Congratulations you have
fixed your problem!
NOT PRINTING
Replace the LED with a new one
from another cartridge of the
same colour then repeat process.
YES
NO
YES
NO
YES