Specifications

RIGOL Chapter 6 Troubleshooting & Maintenance
Service Guide for DM3058
6-6
8. When fail to connect with the meter via LAN interface:
(1) Check whether the type of netting twine is correct and still connected.
(2) Check whether the indicator light of network connections of the meter is in
normal state; if not, that denotes there may be something wrong about LAN.
(3) Check whether the address of both DHCP and IP and the settings of DNS are
in accordance with the configuration of all LANs.
(4) Try to open DHCP and Auto IP to enable network assign IP address.
(5) Check whether the IP address you access at the moment is the same with
the address of the meter.
9. When fail to connect with the meter via USB interface:
(1) Check whether the USB data cable is still connected.
(2) Check whether install a proper driver; if not, please download a new one
from RIGOL website.
(3) Check whether the software could divide the meter correctly if PC connects
multiple USB devices.
10. When the readings change slowly or stop reading:
(1) Check whether the trigger interval has already been modified; if so, please
resume to defaults.
(2) Check whether the button “Single” is in “ON” (ever bright); if so, please press
“RUN” and exist Single mode.
(3) Check whether turn on Exterior Trigger; if so, please disable it.
11. When can not enter Measure interface after power on”
(1) Cut off the power more than 5 seconds and restart the meter.
(2) If still fail to enter, please cut off all the exterior devices connecting to it and
restart.
12. For the other malfunctions, please contact with RIGOL maintenance
centre or refer to “service and support.
WARNING
Only authorized personnel by RIGOL could disassemble the instrument,
or else no warranty would be available.
!