ENGLISH Matrox® M-Series™ M9120 PCIe ×16 • M9120 Plus LP PCIe ×1 or ×16 • M9125 PCIe ×16 • M9128 LP PCIe ×16 • M9138 LP PCIe ×16 • M9140 LP PCIe ×16 • M9148 LP PCIe ×16 • M9188 PCIe ×16 User Guide 20070-301-0140 2013.01.
Contents About this user guide ...............................................................................................4 Using this guide.........................................................................................................................................4 More information .....................................................................................................................................4 Overview ...................................................................
Customer support ................................................................................................. 38 Matrox Web.............................................................................................................................................38 Technical support ...................................................................................................................................38 Driver and software download............................................................
About this user guide Your Matrox user guide provides information on installing and using your Matrox hardware. For information on Matrox PowerDesk software features and options, see the help file included with your PowerDesk software. Note: This guide has references specific to version 2.12.00 or later of the Matrox display driver. If you’re using a previous version of the Matrox display driver, certain references in this guide may not reflect the software you have.
Overview Thank you for purchasing a Matrox M-Series graphics card. This is a high-performance graphics card that supports PCIe® (PCI Express®) ×1 or ×16 compliant systems and multi-monitor setups. Hardware supplied1 M9120 PCIe ×16 – Matrox graphics card, 2 DVI to HD-15 adapters. M9120 Plus LP PCIe ×1 or ×16 – Matrox graphics card, 1 dual-monitor cable (LFH-60 to DVI), 2 DVI to HD-15 adapters. M9125 PCIe ×16 – Matrox graphics card, 2 DVI to HD-15 adapters.
Minimum system requirements XDDM WDDM Up to 8 monitors Windows Vista (×32 Windows XP (×32 Edition), Edition), Service Pack 2, 2 Service Pack 3, 2 GB RAM* GB RAM* More than 8 monitors Windows XP (×32 Edition), Windows 7 (×64 Edition), 8 GB RAM Service Pack 3, 3 GB RAM* * For display resolutions above 1920 × 1200, we recommend 4 GB of RAM or higher.
Installing your graphics hardware This section describes how to install your Matrox card. For information specific to your computer, like how to remove its cover, see your system manual. Note: Most Matrox low-profile graphics cards ship with ATX brackets compatible with most systems. If you have a low-profile system, you may need to change the ATX bracket on your graphics card to a low-profile bracket. For more information, “Replacing brackets on your graphics card”, page 10.
Step-by-step installation 1 Open your computer and remove your existing graphics card* If a graphics card isn’t already installed in your computer, skip to step 2. If a graphics card is already installed in your computer: a Using Programs and Features (Windows 8/7/Vista) or Add/Remove Programs (Windows XP) in the Windows Control Panel, remove any currently installed display drivers. Restart your computer for the changes to take effect.
WARNING: Inserting your Matrox card into the wrong type of slot could damage your card, your computer, or both. ×1 ×4 ×8 ×16 PCI Express card 3 Insert your Matrox card a Position your Matrox card over the expansion slot you’ve chosen. b Push the card in firmly and evenly until it’s fully seated in the slot. c Secure the bracket of your Matrox card to the computer frame. Your Matrox card is now installed.
Replacing brackets on your graphics card Most Matrox low-profile graphics cards ship with ATX brackets compatible with most systems. Low-profile graphics cards The following explains how to change brackets on your Matrox low-profile product. 1 Remove the current bracket from your Matrox graphics card by removing the screw on top of the graphics card, then the nuts on either side of the monitor connector. 2 Attach and fasten the new bracket with the two nuts you just removed.
2 Attach and fasten the new bracket with the two screws you just removed.
Connecting your monitors This section describes how to connect your monitors to your Matrox graphics hardware. Depending on your Matrox product, your connection setup changes (see “Step-by-step connection setup”, page 13). Note: To purchase any cables or adapters not included with your Matrox product, see the Matrox online store (shopmatrox.com).
Step-by-step connection setup This section guides you through the step-by-step connection setup of your graphics hardware. M9120 PCIe or M9125 PCIe 1 Connect the first monitor Connect your preferred monitor to the main connector (A) on your Matrox graphics card. If your monitor has a DVI connector, connect it directly to the main connector of your graphics card.
M9120 Plus LP PCIe 1 Attach the dual-monitor cable Attach your dual-monitor cable to the connector on the bracket of your Matrox card. Dual-monitor cable WARNING: To avoid damaging the LFH-60 connector on your dual-monitor cable or on your graphics card, carefully insert the connector on your dual-monitor cable as straight as possible into the connector on your graphics card.
M9128 LP PCIe WARNING: To avoid damaging the DisplayPort connector on your DisplayPort monitor cable or on your graphics hardware, carefully remove the DisplayPort cable by pressing the latch on the top of the DisplayPort connector while removing the connector. 1 Connect the first monitor If your monitor has a DisplayPort connector, connect your monitor directly to the DisplayPort connector labeled 1 on the bracket of your Matrox card.
If your monitor has a DVI connector, use a DisplayPort to DVI-D adapter (sold separately) to connect your monitor cable to the DisplayPort connector. DisplayPort to DVI-D adapter Monitor connector (DVI-D) Your Matrox card is now installed. Restart your computer and install your Matrox software (see “Installing your Matrox software”, page 20).
2 Connect the other monitors Mini DisplayPort to DisplayPort adapter Repeat step 1 for each monitor you want to connect. Monitor connector (DisplayPort) Your Matrox card is now installed. Restart your computer and install your Matrox software (see “Installing your Matrox software”, page 20). M9140 LP PCIe 1 Connect your quad-monitor cable Attach your quad-monitor cable to the connector on the bracket of your Matrox card.
Note: Monitors are numbered consecutively based on which connector each is attached to. Numbering starts with the primary display – the one that first displays information when you restart your computer. If another graphics card is installed in your computer, display numbering may be different. Your Matrox card is now installed. Restart your computer and install your Matrox software (see “Installing your Matrox software”, page 20).
2 Connect the other monitors Repeat step 1 for each monitor you want to connect. Mini DisplayPort to DisplayPort adapter Monitor connector (DisplayPort) Your Matrox card is now installed. Restart your computer and install your Matrox software (see “Installing your Matrox software”, page 20).
Installing your Matrox software This section describes how to install Matrox software for Windows 8, Windows Server 2012, Windows 7, Windows Vista, Windows Server 2008, Windows Server 2008 R2, Windows XP, and Windows Server 2003. The installation of the display driver is the same for the 32-bit and 64-bit versions. You may need administrator rights to install certain software. For more information, see Windows documentation or contact your system administrator.
Windows 7/Vista/XP – XDDM (Windows XP Display Driver Model) display drivers are designed for Windows XP. This is a unified display driver. Select this display driver if you have different models of graphics hardware (for example, a P-Series and an M-Series graphics card) installed in your system. Hardware detection Windows 8 – Windows detects new hardware when you restart and installs a Microsoft Basic Display Adaptor.
Matrox PowerDesk software Your Matrox display driver includes Matrox PowerDesk software. This software helps you get the most out of your Matrox product. Use Matrox PowerDesk software to change certain display settings or access Matrox features. Note: To avoid possible problems, unless otherwise specified, we recommend you use only PowerDesk software to change your display settings.
Troubleshooting What to do if you have a problem If you experience problems with your Matrox product: Make sure your Matrox card is properly installed, you’re using the correct connectors, and that all connectors are properly fastened. For more information, see “Installing your graphics hardware”, page 7 and “Connecting your monitors”, page 12. Review the documentation provided with your Matrox product, including the information in this section, to see if your problem is already addressed.
2 Plug your monitor into the other graphics card and restart your computer. Note: Make sure your computer uses the other graphics card to control your primary display. The graphics card that controls your primary display is the one that first displays information when you restart your computer. Your computer BIOS (Basic Input/Output System) and the slot type (PCI or PCIe – see “Choose an expansion slot”, page 8) of each graphics card help determine which graphics card controls your primary display.
2Solution Change your connection setup to use a different input source. For more information, see “Connecting your monitors”, page 12. Problem After the startup screen, or after display settings are changed, the screen image is garbled or unusable (blank screen, rolling or overlapping screen images) 1Cause Analog monitors only – The Matrox display driver may be trying to use settings your monitor doesn’t support.
Windows Vista/XP – Click Start Æ Shut Down* Æ Restart Æ OK* to restart your computer. (* Depending on your version and configuration of Windows, this part of the step may not be necessary.) If your primary monitor is unusable, see your system manual for information on how to restart your computer using a hardware control. b Before Windows starts, press [F8] for the Windows startup menu to appear. (If [F8] doesn’t work, instead try pressing and holding [Ctrl] before Windows starts.
Problem Can’t use Windows, Windows reports a configuration error, and/or can’t install or uninstall Matrox display driver Note: You may need administrator rights to install certain software. For more information, see Windows documentation. 1Cause 1Solution 2Cause The problem may be specific to the motherboard in your computer. There may be a software update available for your motherboard. To find out what motherboard model your computer is using, see your system manual.
2Cause You may be using Windows XP Service Pack 2. 1Solution Install Service Pack 3 for Windows XP. To obtain a Microsoft Service Pack, contact your system vendor or see the Microsoft Web site (www.microsoft.com). Problem Using multiple displays under Windows 7/Vista/XP program doesn’t work with your Matrox product 1Cause Your main graphics card may not be controlling your primary display.
5Solution If you don’t need to use the graphics card that’s controlling your primary display, remove it from your computer. If your primary display is controlled by the motherboard of your computer, see your system manual for information on how to disable this graphics controller. 2Cause The program you’re using may not work properly with systems using more than one display at a time. 1Solution An update may be available for the program you’re using.
Problem 1Cause 1Solution Screen image defects appear, program doesn’t run properly, or Windows doesn’t work properly (example: mouse pointer not drawn properly) Some programs may not work properly with some Matrox acceleration. Windows 8/7/Vista/XP – Disable Windows effects: Windows 8 – 1 Open the Settings charm, then click Control Panel Æ System and Security Æ System Æ Advanced system settings. 2 Under Performance, click Settings. 3 Disable one or more features. 4 Click OK Æ OK.
2Solution Windows Vista – Disable Windows Aero. Right-click your Windows desktop background, then click Personalize Æ Window Color and Appearance Æ Open classic appearance properties for more color options. Under Color, select Windows Vista or Windows Classic. 3Solution If possible, update your Matrox display driver. Matrox makes new display drivers available on the Matrox Technical Support Web site (www.matrox.com/graphics/en/support/drivers).
4Cause The program window or dialog box may be somewhere off-screen. 1Solution If the program window you want to see is named on the Windows taskbar, right-click on it and select Maximize. (If you click Restore the program window goes back to its previous position. To fix this problem, see the other solutions.) 2Solution Manually move the program window or dialog box: 1 Make sure the window you want to move is selected, then press [Alt]+[Space]. 2 If you see a pop-up menu, click Move.
1Cause 1Solution Your hard disk may be too slow. If possible, try using a faster disk. Tip: If your computer has more than one hard disk, you may get better results if you play back video files from a disk other than the one where the Windows swap file is stored. The Windows swap file is usually stored on drive “C:”. 2Cause Your video player may not properly support the video file format. 1Solution Try using a different video player.
Problem 1Cause 1Solution Can’t record video The video source may be copy protected. Your Matrox product may not let you make copies of copy-protected video. (Some video sources let you make a copy of a video, but you may not be able to make a copy of that copy.) To get copies of a copy-protected video, contact the vendor of the video.
Product information Specifications M9120 PCIe Operating systems supported Digital monitor support Memory Card type Form factor Monitors supported Connectors Maximum analog resolution Maximum digital resolution Maximum card dimensions M9120 Plus LP PCIe M9125 PCIe M9140 LP PCIe Windows 8, Windows Server 2012, Windows 7, Windows Server 2008 R2, Windows Vista, Windows Server 2008, Windows XP, and Windows Server 2003 DVI DVI Dual-link DVI DVI 512 MB 512 MB 512 MB 512 MB PCIe ×16 PCIe ×1 or ×16 PC
M9128 LP PCIe Operating systems supported Digital monitor support M9138 LP PCIe M9148 LP PCIe M9188 PCIe Windows 8, Windows Server 2012, Windows 7, Windows Server 2008 R2, Windows Vista, Windows Server 2008, Windows XP, and Windows Server 2003 DVI, DisplayPort DVI, DisplayPort DVI, DisplayPort DVI, DisplayPort 1 GB 1 GB 1 GB 2 GB PCIe ×16 PCIe ×16 PCIe ×16 PCIe ×16 Low-profile Low-profile Low-profile ATX Memory Card type Form factor Monitors supported 2 3 4 8 2× DisplayPort 3× Mini
Notes Your Matrox graphics card is 100% VGA compatible. It’s also compatible with the following VESA® standards: VBE 3.0 (Super VGA modes), DPMS (energy saving), and DDC-2B (Plug-and-Play monitor), DDC-CI, and DisplayPort 1.1a. To get the most of your Matrox product, we recommend using the highest color palette setting (a 32-bit color palette) for all your displays.
Customer support Matrox Web Our Web site has product literature, press releases, technical material, a sales office list, trade show information, and other relevant material. Visit the Matrox Graphics Web site at www.matrox.com/graphics. Technical support Matrox values your business and offers professional support for your Matrox product. If your product was purchased through a Matrox dealer, contact your dealer for product support. This is the quickest and most effective method of technical assistance.
Driver and software download A more recent display driver may support more features and may offer increased capabilities (such as higher display resolutions). Matrox makes the latest display drivers, software, and system utilities available on the Matrox Technical Support Web site (www.matrox.com/graphics/en/support/drivers). View your warranty information Matrox makes warranty information available on the Matrox site (www.matrox.com/graphics/en/about/warranty).
Index B BIOS 24, 28 Bracket Replacing 10 Securing 9 H S Hardware 5 Acceleration 30, 31 Installation 7–11 Software Download 39 Installation 20–21 Specifications Environmental I C 20, 21 Connection setup 12–19 DisplayPort 15, 16, 18 CD-ROM, Matrox Connector DisplayPort 15, 16, 18 DVI 14, 17 HD-15 14, 17 LFH-60 14 Mini DisplayPort 16 Customer support Installation Hardware 7–11 Overview 6, 12 Monitor Settings 28 E Environtmental Specifications Expansion slots 38 23–34 U 24–25 Multi-display Mode 2
USA FCC Compliance Statement Remark for the Matrox hardware products supported by this guide This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
KOREA KCC 전자파 적합 등록 안내 (Class B) 이 기기는 가정용 (B 급 ) 으로 전자파적합등록을 한 기기로 주거 지역에서는 물론 모든 지역 에서 사용할 수 있습니다 . EUROPE (English) European user’s information – Declaration of Conformity Remark for the Matrox hardware products supported by this guide These devices comply with EC Directive 2004/108/EC for a Class B digital device. They have been tested and found to comply with EN55022/CISPR22 and EN55024/CISPR24.
(Español) Este producto incorpora tecnología de protección de copia que está protegida por patente(s) de EE. UU. y por otros derechos de propiedad intelectual de Rovi Corporation. La ingeniería inversa y el desmontaje están prohibidos. EUROPE (English) European user’s information – Directive on Waste Electrical and Electronic Equipment (WEEE) Please refer to the Matrox Web site (www.matrox.com/environment/en/weee) for recycling information.
Copyright © 2013 Matrox Graphics Inc. • (English) All rights reserved. • (Français) Tous droits réservés. • (Deutsch) Alle Rechte vorbehalten. • (Italiano) Tutti i diritti riservati. • (Español) Reservados todos los derechos. Trademarks • Marques déposées • Warenzeichen • Marchi registrati • Marcas registradas Matrox Electronic Systems Ltd. / Matrox Graphics Inc..................................
(English) Disclaimer THE INFORMATION IN THIS GUIDE IS SUBJECT TO CHANGE AT ANY TIME AND WITHOUT NOTICE. Matrox Graphics Inc. reserves the right to make changes in specifications at any time and without notice. The information provided by this document is believed to be accurate and reliable at the time it is written. However, no responsibility is assumed by Matrox Graphics Inc.
Matrox Graphics Inc. 1055 Saint Regis Boulevard Dorval, Quebec, Canada H9P 2T4 North America: 1-800-361-1408 International: (514) 822-6000 Email: graphics@matrox.com Web site: www.matrox.com/graphics Technical support: www.matrox.com/graphics/support To locate the sales office nearest you, visit www.matrox.
