Operation Manual

59
Your dealer is legally required to provide a
bike that is not defective, of reduced value
or suitability. Your right to claims ends after
two years from the date you accept delivery
of the bike from the dealer. Notwithstand-
ing the statutory warranty of quality, we
also provide you a ten year warranty against
frame or swingarm breakage. Extended war-
ranty claims are only valid if the following
conditions are met:
• You are the original owner of the bike
• Within four weeks of your purchase, you
have registered your bike in our online sys-
tem: http://en.r-m.de/registration/
• The service record in the appendix is com-
pleted and all required inspections were
performed and noted by the dealer.
In case of damage, the completed service
record must be submitted along with the
frame or the complete bike. Therefore pro-
tect these important documents. If all criteria
are met, then we will replace the defective
item but shipping and labor will be charged
to the customer. This warranty only applies
to the original buyer. Further claims such as
damages or other losses are not covered.
Any warranty claims do not extend the origi-
nal warranty period. Damages due to wear
and tear, neglect (insucient maintenance),
jumping, overloading or amateur assembly
or modifications (additions to or alterations
of existing components) are not covered.
Damages caused by competitive racing,
jumping or other types of overstressing are
not covered.
Battery
The battery of your Birdy hybrid is a consum-
able item; the electronic components of the
system are subject to the two year statutory
warranty. We provide a voluntary guarantee
for the complete battery for one year. We
guarantee that the battery after a year or
500 charging cycles (whichever comes first)
will still have a residual caparity of 70%. Even
a “used” battery, which perheps has only
a residual capacity of 65%, can be used for
a long time with stable performance. The
battery should last over 1000 charge cycles
without a problem.
WARRANTY/GUARANTEE
ATTENTION!
The dealer must ensure the bike
is roadworthy in order to validate
the functional warranty. The dea-
ler conducts a nal quality check
and performs a test ride.