Instruction Manual Model: Lookout LTE 4G DUAL Cellular Camera Model PLEASE READ CAREFULLY BEFORE USING CAMERA
Thank you for Purchasing your RidgeTec Camera *Please check our website periodically for Firmware Updates to ensure your camera has the most up to date version. We are continually working to improve the camera function and image quality. The RidgeTec Lookout is a high quality digital surveillance camera. It has been precisely engineered and tuned to provide you with optimal and consistent performance.
If excessive condensation forms, remove SD card and batteries and do not operate until camera is dry. Batteries: Remove batteries when storing camera. Doing so reduces the risk of battery acid leaks and battery depletion. Do not combine old and new batteries, different brands or types when operating the camera. LCD SCREEN: Avoid exposing screen to direct sunlight or high temperatures as LCD damage may occur.
CELLULAR INFORMATION: This camera contains a LTE 4G cellular module with 3G HSPA+ backwards compatibility to transmit pictures and videos directly from the camera to the photo management system and mobile app. Contact customer support if you need exact cellular band information. A SIM card (provided with camera) is required to transmit photos/videos. Please visit https://portal.ridgetec.com/help/plans for information on current pricing.
Position the camera parallel to the ground to maximize the IR lighting potential. Place the camera at a 45º degree angle to trails or roads to improve target detection and photo quality. Using Swivel Bracket (sold separately) provides optimal versatility when mounting the camera. The Lookout contains a PIR sensitivity switch on the bottom of the camera to adjust between High, Medium, and Low sensitivity. If you are getting too many false triggers try selecting a lower sensitivity.
GETTING STARTED Please visit the following link for complete instructions on setting up camera on the portal: https://portal.ridgetec.com/help/quick-start SD MEMORY CARD The camera supports both standard size SD and SDHC memory cards up to 64 GB. The camera does not have any internal memory and will not work without a SD card inserted. 1. 2. 3. 4.
CHECKING BATTERY LEVEL Battery level can be viewed in bottom left corner of display when the camera is in SETUP mode. TESTING AND WORKING MODES The camera has three modes: OFF, SETUP and ON Modes. 1. 2. Turn switch to middle position to access SETUP mode. The camera will initially enter Live Preview Mode. If the camera beeps, it means either no SD card is inserted or the SD card is not inserted properly. The SD card needs to be inserted or reinserted to continue.
b. Push UP Arrow to switch between Day Color and Night IR Mode c. Push OK button to capture pictures VIDEO MODE a. Push LEFT Arrow button (you will see video icon) b. Push UP Arrow to switch between Day Color and Night IR Mode c. Push OK button to start and stop video capture 2. Push MENU button to return to menu PHOTO / VIDEO PLAYBACK This feature allows the user to view pictures and video stored on the SD card. User can pause, stop, rewind, and fast forward video during playback. 1.
NOTE: Disable Cellular Mode when not subscribed to the network service. Doing so prevents unnecessary communication attempts causing batteries to deplete. Network Test This sends an “echo test” to the Ridgetec portal to ensure your camera is connected to the internet. Report Test This sends a status report (Heartbeat) to the Ridgetec Portal to ensure your data plan and ensure the camera is registered properly.
FLASH This feature adjusts the shutter speed to provide brighter images (more motion blur) or darker images (with less motion blur): BRIGHT, BALANCED, LOW BLUR 1. Select FLASH 2. Push OK 3. Select desired flash setting VIDEO RESOLUTION Video mode includes High Definition HD720p or HD1080p 1. Select VIDEO RESOLUTION 2. Select desired setting VIDEO LENGTH Video length can be set in 1 sec increments from (5s – 10s).
DUTY TIME This feature allows the user to program the camera to turn ON and OFF at a specified time. 1. Select DUTY TIME 2. Select ENABLE to set up Duty Time or DISABLE to cancel Duty Time SET ACTIVE TIME for each day of week Set camera ACTIVE time for each hour of the day (highlighted RED = ACTIVE, greyed = NOT ACTIVE) 3. Push ‘check mark’ to select ALL; Push X to deselect ALL 4.
DATE FORMAT Select the desired Date Format and push OK to set TIME FORMAT Select desired Time Format and push OK to set SET DATE / TIME Set date and time using UP, DOWN, RIGHT and LEFT arrows and push OK to set TEMPERATURE (greyed out when in cellular mode) Allows the user to select either Fahrenheit or Celsius temperature measurement. 1. Select TEMPERATURE 2.
UPGRADE User can upgrade camera firmware. Place firmware files on ‘EMPTY’ SD card. Insert card into camera and Select UPDATE. More detailed instructions can be found on our website. Additional Notes: The signal strength of the mobile network may vary with location and time of day, which may lead to failures in sending pictures. Rain, rainstorms or bad weather may cause poor signal reception. Be sure to set up camera at a location with strong network coverage to ensure the most consistent performance.
v. vi. vii. 4. i. ii. 5. i. ii. iii. 6. iv. v. vi. 7. i. ii. iii. iv. 8. i. ii. iii. iv. The cellular network reception strength will change throughout the day; when the network is busy, the range and strength of reception will decrease. Try a stronger antenna Contact our customer support to review the camera log files I cannot get the camera to transmit pictures properly Ensure your account is setup correctly and your camera is attached to your account at: https://portal.ridgetec.
v. Batteries do not have enough power to activate picture/video sequence Batteries run down quickly i. Avoid poor quality alkaline and rechargeable batteries, avoid mixing different brands and ages of batteries as battery life will be adversely affected. Different brands of batteries will perform differently than others; try other battery brands to find what works best for your environment. ii. Consider a larger antenna to help transmit photos/video faster. iii.
i. ii. iii. iv. v. 14. i. ii. iii. 15. i. ii. iii. iv. v. vi. Ridgetec offers some of the best picture quality. Although we try to cover every scenario, it is important to realize that different environments and conditions will affect the picture quality. Try adjusting your Flash setting to ‘Low Blur’ Blurry still images may result from interference with focal points; for example distance from camera, trees, brush, may affect focus point.
SPECIFICATIONS 4G LTE and 3G HSPA+ Cellular Module Lens: FOV = 50 Photo resolution: (4:3) 12MP, 8MP, 5MP or (16:9) 6MP, 4MP (programmable) Photo burst: 1-3 photos per trigger (programmable) Burst Delay: 250ms, 500ms, 1s, 3s Flash: Bright, Balanced, Low Blur Video resolution: HD720p or HD1080p Video length: 5-10 sec Fast trigger time (0.
WARRANTY INFORMATION and TERMS AND CONDITIONS The buyer agrees to the following Terms and Conditions when purchasing Ridgetec products. Terms and conditions may be updated or changed at times. These terms and conditions constitute conditions to the use of Ridgetec products. Please refer to website for complete Terms and Conditions. This Ridgetec equipment has been tested and found to comply with the limits set forth by the Federal Communications Commissions (FCC) rules.
If the product is beyond the warranty period, the price for repairing or replacing may vary. International customers pay different amount of shipping & insurance. We will send detailed shipping information along with the RMA number. Include with your camera the RMA form and a copy of your dated cash register receipt or other proof of purchase. *Please contact us if you have any questions or problem while using the camera before you request a RMA number and send the camera back for repair.
FCC Caution This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
