Service manual

Error Codes
M381 20 SM
Code Meaning Suggested Cause/Action
15-39
Send/Delivery Destination
Error
The transmission cannot be delivered to the final
destination:
 Destination file format is incorrect.
 Could not create the destination for the file
transmission.
15-41 SMTP Receive Error
 Reception rejected because the transaction
exceeded the limit for the "Auth. E-mail RX"
setting.
15-42 Off Ramp Gateway Error
 The delivery destination address was
specified with Off Ramp Gateway OFF.
15-43 Address Format Error
 Format error in the address of the Off Ramp
Gateway.
15-44 Addresses Over
 The number of addresses for the Off Ramp
Gateway exceeded the limit of 30.
15-61
Attachment File Format
Error
 The attached file is not TIFF format.
15-62
TIFF File Compatibility
Error
Could not receive transmission due to:
 Resolution error
 Image of resolution greater than 200 dpi
without extended memory.
 Resolution is not supported.
 Page size error
 The page size was larger than A3.
 Compression error
 File was compressed with other than MH, MR,
or MMR.
15-63 TIFF Parameter Error
The TIFF file sent as the attachment could not be
received because the TIFF header is incorrect:
 The TIFF file attachment is a type not
supported.
 The TIFF file attachment is corrupted.
 Software error.