Service manual

Error Codes
M381 18 SM
Code Meaning Suggested Cause/Action
14-33
No Mail Address For the
Machine
 Neither the mail address of the machine nor
the mail address of the network administrator
is registered.
14-34
Address designated in the
domain for SMTP sending
does not exist
 Operational error in normal mail sending or
direct SMTP sending.
 Check the address selected in the address
book for SMTP sending.
 Check the domain selection.
14-50 Mail Job Task Error
Due to an FCU mail job task error, the send was
cancelled:
 Address book was being edited during
creation of the notification mail.
 Software error.
14-51
UCS Destination
Download Error
Not even one return notification can be
downloaded:
 The address book was being edited.
 The number for the specified destination does
not exist (it was deleted or edited after the job
was created).
14-60 Send Cancel Failed
 The cancel operation by the user failed to
cancel the send operation.
14-61
Notification Mail Send
Failed for All Destinations
 All addresses for return notification mail failed.
14-62
Transmission Error due to
the existence of zero line
page
 When the 0 line page exists in received pages
with G3 communication, the transmission is
interrupted.
15-01
POP3/IMAP4 Server Not
Registered
 At startup, the system detected that the IP
address of the POP3/IMAP4 server has not
been registered in the machine.
15-02
POP3/IMAP4 Mail Account
Information Not Registered
 The POP3/IMAP4 mail account has not been
registered.