Quick Reference Guide

Problems Causes Solutions
The sound cuts in and out. If you and the other party
speak at the same time, the
sound may cut in and out.
Wait until the other party is finished
before speaking.
If the other party speaks for an
extended length of time and the audio
continually cuts out, mute the
microphone of your machine.
No sound can be heard
from the other party.
The audio volume is set to
the lowest level.
• Adjust the audio volume on the
machine. For details about how to
adjust the volume, see p.39
"Adjusting the Volume".
• If you are using an external
microphone speaker, adjust the
volume of the external
microphone speaker. For details
about how to adjust the volume,
see the respective manual for the
device.
No sound can be heard
from the other party.
The other party's
microphone is muted.
Ask the party to cancel mute.
No audio is input. The microphone is muted. Cancel mute. For details about how to
cancel mute, see p.39 "Adjusting the
Volume".
The speaker volume cannot
be adjusted.
An external microphone
speaker is connected. If an
external microphone
speaker is connected, the
speaker on the machine is
disabled.
• Adjust the volume of the external
microphone speaker. For details
about how to adjust the volume,
see the respective manual for the
device.
• Remove the external microphone
speaker, and then adjust the
volume of the speaker on the
machine.
The microphone cannot be
muted.
An external microphone
speaker is connected. The
external microphone
speaker cannot be muted
from the machine.
Mute the external microphone speaker.
For details about how to mute the
external microphone speaker, see the
respective manual for the device.
When You Have Problems Operating the Machine
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